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Plumbing Field Operations Manager

4 months ago

Jacksonville, United States Floridian Plumbing Inc. Full time
Job DescriptionJob DescriptionWe are seeking a Field Operations Manager to become an integral part of our team You will coordinate and oversee the organization's daily operations.

Responsibilities:

  • Manage and improve operational practices
  • Allocate resources and materials to meet project deadlines
  • Train and motivate a team of plumbers
  • Understand and implement performance team concepts
  • Recruit, hire and train plumbers
  • Ensure complete customer satisfaction and maintain a 5 star service department
  • Complete ride alongs with plumbers to ensure Total Immersion System is being executed on every call
  • Daily management of dispatch board
  • Call by call performance management
  • Manage plumbing contract jobs
​Qualifications:

  • Previous experience in operations or other related fields
  • Availability to work Monday-Friday within normal business hours and weekends as needed
  • 5+ years plumbing experience
  • Familiarity with plumbing code essential
  • Journeyman plumbing license preferred
  • Superior plumbing skills and desire to help in the service techs field as needed
  • Ability to run service calls or assist in the field when needed
  • Strong project management skills
  • Strong problem solving and critical thinking skills
  • Strong leadership qualities