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Accounts Receivables Specialist

4 months ago

San Diego, United States Manpower -Professional Full time
Job DescriptionJob Description

Company Overview: Join our team at Manpower, a leading staffing agency committed to matching exceptional talent with top employers. We value dedication, innovation, and a positive attitude in our employees.

Primary Responsibilities:

  1. Account Receivables Management: Reduce Days Sales Outstanding (DSO), delinquency, and bad debt within your assigned portfolio by:
    • Proactively contacting customers to secure payment of overdue balances, enforcing payment terms, and negotiating feasible payment plans.
    • Documenting all actions in the A/R database and Tempworks, and monitoring progress with system reports.
    • Resolving issues impeding payments by collaborating with payroll and other departments to ensure accurate invoicing and application of payments.
    • Managing write-offs and initiating litigation as necessary, adhering to strict timelines and procedures.
    • Analyzing customer account history and engagement to assess and predict payment behaviors.
  2. Communication and Coordination: Serve as the primary contact for field, home office, and customer personnel regarding collections:
    • Prioritize resolving any invoicing or customer discrepancies to facilitate smooth payment processes. If resolution is not feasible, coordinate the timely and accurate processing of write-offs.
    • Address inquiries about payment postings or allocation across profit centers.
  3. Reporting and Analysis:
    • Generate and contribute to departmental status reports.
    • Identify opportunities for operational, systemic, and procedural enhancements, collaborating with IT and finance to implement solutions.
  4. Customer Service Excellence:
    • Identify and address unmet customer needs proactively.
    • Engage in special audits, projects, and other company initiatives as needed.

Candidate Profile:

  • Technical Proficiency: Strong understanding of ERP systems, databases (including MS Access and SQL), and Microsoft Excel.
  • Collections Expertise: Demonstrated ability to manage and strategize customer collection activities, with in-depth knowledge of cash application procedures.
  • Analytical Skills: Capable of interpreting complex reports and data to make informed decisions and develop effective strategies.
  • Communication Skills: Exceptional verbal and written communication abilities; proficient in explaining complex processes in a clear, understandable manner.
  • Interpersonal Skills: Excellent negotiating skills and the ability to build and maintain professional relationships.

Requirements:

  • Minimum of 3 years of professional experience in finance.
  • Comprehensive knowledge of the collections process.
  • Advanced problem-solving and analytical capabilities.
  • Must be able to manage multiple tasks and projects simultaneously.
  • Some travel may be required for meetings with field and customer facilities.

 

 

Company DescriptionJoin our team at Manpower, a leading staffing agency committed to matching exceptional talent with top employers. We value dedication, innovation, and a positive attitude in our employees.Company DescriptionJoin our team at Manpower, a leading staffing agency committed to matching exceptional talent with top employers. We value dedication, innovation, and a positive attitude in our employees.