Nicky's Pizza is a beloved local pizza shop known for our delicious, hand-crafted pizzas and friendly service. We pride ourselves on creating a welcoming atmosphere for our customers and a supportive environment for our team members. As we continue to grow, we are looking for enthusiastic and customer-focused individuals to join our team as Counter Help.

Job Description: As Counter Help at Nicky's Pizza, you will be the face of our business, greeting customers, taking orders, and ensuring they have an excellent dining experience. You will handle a variety of tasks, from serving food and drinks to maintaining cleanliness and organization in the front of the house. Your friendly demeanor and attention to detail will contribute to our shop's warm and inviting atmosphere.

Responsibilities:

• Be able to work a pizza oven
• Greet customers warmly and assist them with their orders.
• Accurately take orders and input them into the POS system.
• Answer phone calls and take phone orders.
• Handle cash and credit card transactions efficiently and accurately.
• Serve food and beverages to customers in a timely manner.
• Maintain cleanliness and organization of the counter area, dining tables, and restrooms.
• Restock supplies as needed and ensure the front of the house is well-maintained.
• Assist with other tasks as needed, such as preparing side items, folding pizza boxes, and supporting kitchen staff during busy times.
• Provide excellent customer service and address any customer inquiries or concerns promptly and professionally.

Requirements:

• Previous experience working in a pizzeria
• Strong communication and interpersonal skills.
• Friendly, outgoing, and positive attitude.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Basic math skills for handling transactions.
• Reliability and punctuality.
• Ability to stand for long periods and perform physical tasks, such as lifting up to 25 lbs.
• Flexible availability, including evenings, weekends, and holidays.