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Lead Field Service Technician

4 months ago

Randolph Township, United States HomeSmiles Randolph Full time
Job DescriptionJob DescriptionBenefits:
  • Bonus based on performance
  • Paid time off
  • Training & development

We are looking to hire an experienced Lead Field Service Technician to look after the home service and maintenance needs of our customers. As a Lead Field Service Technician, you will be required to travel to client locations, perform property exterior & interior services, ensure proper documentation of work being performed, respond to client requests, and troubleshoot equipment issues. HomeSmiles of Morristown is a startup within a proven national franchise. Come join & build a new business together

Lead Service Technician Responsibilities:


Responding to customer callouts and field dispatches.
Meeting with the client to greet them and explain the services you will be providing.
Conduct home exterior & interior maintenance services.
Follow up with customers to ensure satisfaction.
Inspecting and troubleshooting equipment failures.
Providing preventive equipment maintenance.
Completing job reports.

Lead Service Technician Requirements:

High school diploma or GED.
Proven work experience as a Field Service Technician.
Ability to travel and work according to a changing schedule.
Basic mechanical and electrical skills.
Ability to problem-solve.
Good communication, customer interaction and training skills.
Able to work with heavy equipment & on ladders.

Lead Service Technician Benefits


Competitive hourly rate
Guaranteed hours
Incentive compensation for excellent work
Earned/accrued paid time off