Client Service Representative

4 months ago


Simi Valley, United States Matchmaking Full time
Job DescriptionJob Description

We are a leading matchmaking company with over 20+ successful years. With continuous growth and success across the US, we are seeking a Matchmaker to join our office. We are looking to hire immediately

Location: Simi Valley, CA (This not a remote position)

Key Required Responsibilities Include:

* Source and coordinate appropriate referrals for our members in accordance with the company's guidelines.
* Coach and support our members to ensure we effectively fine tune the matchmaking process.
* Present to members additional memberships services through an effective sales approach.
* Partner and support both the Matchmakers and Membership Sales Counselors in the office to exceed matchmaking quotas and foster success of overall team.
* Document all member feedback, updating records accordingly in the matchmaking database.
* Perform general matchmaking administrative tasks.
Required Experience:
* At least 5 year's experience in a Customer Service role as well as experience in a sales environment.
* Experience in coaching, counseling or mentoring individuals would be advantageous.
* Must possess exceptional interpersonal and customer service skills.
* Successful candidates must be self-confident, charismatic, self-disciplined, dedicated and performance driven.
* Proficient using Microsoft Office and general computer aptitude.

What We Offer:

* A competitive salary.
* Modern working environment.
* Full training offered for this full-time position
* An opportunity for career advancement

If qualified, please submit your resume for immediate consideration

Job Types: Full-time



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