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Employee Relations Advisor

4 months ago

Sunnyvale, United States The Norland Group Full time
Job DescriptionJob Description

TITLE: Employee Relations Advisor

LOCATION: Sunnyvale CA

DURATION: 6month contract

 PAY: $56.00

                  

**BACKGROUND CHECK AND DRUG TEST IS REQUIRED*

As part of the global team, the ER Advisor is responsible for employee and manager consultation, coaching and advising to resolve talent related concerns and leading internal investigations.  In addition to consultation, the role may need to field routine inquiries during high-demand periods. Our ideal candidate thrives in a fast paced, complex, dynamic and multi-cultural environment.  

 

Essential Duties:

 

●              Deliver a high level of customer service to employees and managers.

 

●              Coach employees through formal and informal performance management issues.

 

●              Facilitate the interactive process for evaluating medical accommodation requests.

 

●              Serve as an escalation point for HR Business Partners regarding performance management, ER issues, and investigations. 

 

●              Lead internal investigations, in consultation with Legal and/or other internal partners as applicable (Internal Compliance Group and Environment, Health, Safety and Security).

 

●              Identify trends and themes, with regard to, ER issues and escalate these business issues to HRBP’s as appropriate.

 

●              Utilize case management application to record interactions and manage follow up.

 

●              Partner with stakeholders (Talent Management and/or Legal) to conduct manager and/or employee training in response to ER issues or as a preventative measure.

 

Experience and Skills Required:

 

●              Bachelor's degree or equivalent experience in Human Resources, Business, or related field.

 

●              Minimum of 6 years of experience in a wide variety of human resources functions, including employment law, performance management and employee relations.

 

●              Strong facilitation, presentation, and communication skills (both verbal and written).

 

●              Proven ability to build relationships and advise and influence across all levels.

 

●              Strong conflict resolution skills.

 

●              Proven project management, organizational, diagnostic and analytical skills.

 

●              Exceptional customer service skills. 

 

●              Must thrive in a fast paced, complex, dynamic, multi-cultural environment where multi-tasking and prioritizing are required.

 

●              Demonstrated integrity while working with a wide range of sensitive and confidential issues.

 

●              Strong PC skills including MS Office. Oracle HCM Cloud experience is an advantage. 

 

●              Ability to accommodate occasional business travel.

 

Company DescriptionAbout us:

The Norland Group has been in operation successfully since 1996. We are a strong believer of people management, professionalism and accountability. We only make promises when we are certain we can fulfill them. Our business focuses on fulfilling the needs of commercial and government customers in administrative services, workforce mobilization, information technology, engineering, project management services.
Our Mission Statement

Our main goal is to provide career advancement opportunities to our associates. We are committed to bringing our customers exceptional support services with the highest quality, integrity, and innovation. We believe that we are the stepping stone for our associates to advance their careers and to live a better life. Everyone should have a chance to live a successful and happy life. We operate our business based on those values and we choose employees who value the same principles.Company DescriptionAbout us:\r
\r
The Norland Group has been in operation successfully since 1996. We are a strong believer of people management, professionalism and accountability. We only make promises when we are certain we can fulfill them. Our business focuses on fulfilling the needs of commercial and government customers in administrative services, workforce mobilization, information technology, engineering, project management services.\r
Our Mission Statement\r
\r
Our main goal is to provide career advancement opportunities to our associates. We are committed to bringing our customers exceptional support services with the highest quality, integrity, and innovation. We believe that we are the stepping stone for our associates to advance their careers and to live a better life. Everyone should have a chance to live a successful and happy life. We operate our business based on those values and we choose employees who value the same principles.