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Residential Sales Representative

4 months ago


Champaign, United States i3 Broadband Full time
Job DescriptionJob DescriptionJob Summary:

Residential Sales Representatives are essential to the growth of i3 Broadband. They build relationships with a wide variety of customers, teach potential customers about i3 technology and new products, and deliver sales results. Residential Sales Professionals go door-to-door or use other direct marketing methods to expand i3’s reach and sell broadband services to residential customers within an assigned territory or neighborhood. They get customers excited about the benefits of switching from their current provider to a 100% Fiber-to-the-Home (FTTH) connection through i3 Broadband.

Duties/Responsibilities:
  • Sell Broadband Services and bundled services to residential customers in serviceable areas.
  • Travel to different territories going door-to-door with the goal of selling internet, Wi-Fi, phone, and TV services.
  • Go door-to-door to describe and demonstrate the features, benefits, and value of i3 products and services; Matching residents with the customized services that best fit their needs and lifestyle.
  • Take initiative to independently set their own schedule and plan their day – pre-call planning, route planning, daily objectives, and distribute marketing materials.
  • Maintain company-established goals, prospecting, closing standards, bundling objectives, and sales production standards.
  • Work prospect list or lead list and ask for referrals.
  • Circle back and check on customers who are in the position to buy i3 services.
  • Develop constructive and cooperative relationships with the team and in the community.
  • Work an assigned territory, often up to 30-50 houses per day.
  • Engage in a positive experience with those whom they interact within the community.
  • Complete sales order forms, documents, and reports as required.
  • Participate in training sessions, trade shows, and sales meetings.
  • Perform other duties as assigned.

Required Skills/Abilities
  • Must be computer proficient and have a basic understanding of consumer electronics.
  • Must be available to work occasional nights, weekends and occasional holidays (with holiday pay) to fulfill the team schedule.
  • Willing to train, accept feedback, and learn the job according to i3 standards.

Education/Experience:
  • Prior experience in a customer service or sales role is required; Previous door-to-door sales experience is just a plus
  • Must be willing to work flexible hours including some evenings and weekends.
  • A positive, outgoing, and friendly attitude.
  • Competent written and verbal communication skills.
  • A valid driver's license, car insurance, a satisfactory driving record.
  • Successful applicants will need to pass a criminal background check and motor vehicle records check.
  • Use of a reliable vehicle is required.
Physical Requirements:
  • The ability to work in adverse weather conditions inducing heat, cold, snow, rain, wind, and dust.
  • The ability to stand and walk for extensive periods of time.
  • Ability to occasionally lift up to 40 lbs. (boxes of sales and marketing materials, display materials, etc.).
  • Ability to talk, hear, communicate orally and in writing.
  • While performing the duties of this job employees must maintain a valid driver’s license and a satisfactory driving record that meets the standards of the company insurance policy.