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Patient Service Coordinator
3 months ago
Job Title: Non-Clinical - Administrative - Patient Services Coordinator
Location (On-site, Remote, or Hybrid?): Seattle, WA (onsite)
Contract Duration: 26 weeks
Work Hours: Day 5x8-Hour (08:00 - 16:30)
Unit - FH Medical Oncology Clinic (PSC)
Description:
• Schedules appointments as directed. Makes schedule adjustments as necessitated by the patient’s condition.
• Coordinates clinic schedule to determine availability for appointments.
• Uses SMC and SCI computer systems efficiently and effectively. Able to learn new computer applications as they evolve.
• Coordinates with other departments involved in patient appointments and care, such as transportation and interpreter services.
• Contacts patients regarding appointments or changes in appointments, as needed. May perform discharge follow-up phone calls, as necessary.
• Schedules inpatient admissions when requested.
• Acts as a courier between various departments for delivery and pick-up of confidential patient material.
• Completes initial prospectus on newly referred patients and distributes to the appropriate individuals. Obtains pertinent records/films in preparation for first visit.
• Acquires outside records to submit for review.
• Registers and consents patients, ensuring the completion of required forms, if necessary, at clinic site. Scans registration materials at patient check in. Collects insurance co-pays as required by clinic site.
• Requests patient records as needed and scans them into the electronic medical record in a timely manner.
• Supports office flow by distributing clinic mail and faxes to appropriate individuals and maintaining inventory of office and other supplies. Provides maintenance of office equipment.
• Documents complete and accurate information in the electronic medical record when appropriate. Scans patient medical records into electronic medical records.
• Answers multiple practice phone lines and triages calls demonstrating, a) decision-making ability regarding appropriate routing of calls, b) ability to manage other multiple interruptions, and c) ability to maintain a helpful and responsive demeanor.
• Uses paging systems effectively: initiates pages for staff and notifies appropriate staff when page/call is returned. • Accurately communicates pertinent patient information assuring safe patient care outcomes to appropriate caregiver.
• Acts as a patient advocate in appropriate clinic functions.
• Assists in problem solving around patient flow issues (e.g. wait time concerns).
Company DescriptionOverview
TechLink Systems is a national provider of staffing services with offices all over the USA as well as development and support centers globally. We are a MBE (NMSDC), WBE (WBENC), and WOSB certified minority business that has been awarded 2017 TAPFIN Premier Partner, 2016 Manpower Excellence Award, 2016 TAPFIN Elite Partner, are a Known Tier Supplier for Agile 1, and have been ranked as a Top Women and Minority Owned Company since 2004 by several businesses including Philadelphia Business Journal, Diversity Business, Inc 5000, Inc 500, San Francisco Business Times, Diversity2000, and Los Angeles Business Journal.
We serve the contract staffing, direct hire, staff augmentation, recruitment, HR management, and project outsourcing needs of clients nationwide. Striving to create personal relationships with clients, TechLink Systems becomes a virtual extension of clients’ own in-house capabilities to help achieve new levels of growth, productivity, and competitiveness.
We also have national recruiting centers that service our enterprise and MSP/VMS clients. We are a Secret Cleared Facility and our core competencies are Information Technology, Engineering, Customer Service/Call Center, Admin/Clerical, Finance/Accounting, Scientific/Clinical, Sales/Marketing, Legal, Human Resources, Light Industrial (limited), and Professional across a range of industries.
The company’s talented Recruiters and HR Specialists have backgrounds in many cutting-edge, high-performance industries making TechLink Systems an ideal partner for recruitment process outsourcing.
We look forward to our partnership with youCompany DescriptionOverview\r
\r
TechLink Systems is a national provider of staffing services with offices all over the USA as well as development and support centers globally. We are a MBE (NMSDC), WBE (WBENC), and WOSB certified minority business that has been awarded 2017 TAPFIN Premier Partner, 2016 Manpower Excellence Award, 2016 TAPFIN Elite Partner, are a Known Tier Supplier for Agile 1, and have been ranked as a Top Women and Minority Owned Company since 2004 by several businesses including Philadelphia Business Journal, Diversity Business, Inc 5000, Inc 500, San Francisco Business Times, Diversity2000, and Los Angeles Business Journal. \r
\r
We serve the contract staffing, direct hire, staff augmentation, recruitment, HR management, and project outsourcing needs of clients nationwide. Striving to create personal relationships with clients, TechLink Systems becomes a virtual extension of clients’ own in-house capabilities to help achieve new levels of growth, productivity, and competitiveness. \r
\r
We also have national recruiting centers that service our enterprise and MSP/VMS clients. We are a Secret Cleared Facility and our core competencies are Information Technology, Engineering, Customer Service/Call Center, Admin/Clerical, Finance/Accounting, Scientific/Clinical, Sales/Marketing, Legal, Human Resources, Light Industrial (limited), and Professional across a range of industries. \r
\r
The company’s talented Recruiters and HR Specialists have backgrounds in many cutting-edge, high-performance industries making TechLink Systems an ideal partner for recruitment process outsourcing. \r
\r
We look forward to our partnership with you
