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Personal Banker

4 months ago

Charleston, United States Bank of South Carolina Full time
Job DescriptionJob Description

The Bank of South Carolina is dedicated to being a full-service financial institution, with a priority placed on hospitality and service. We pride ourselves on our attention to detail, and we strive to provide customers with the highest level of personal care and responsiveness. With branches in downtown Charleston, West Ashley, Summerville, N. Charleston, Mt. Pleasant, and James Island, the Bank of South Carolina is looking for motivated employees who share our commitment to superior service and relationship banking.

We offer an excellent Benefits package that includes medical, dental, vision, disability, and life insurance coverages for employees and their families. The Bank of South Carolina invests in our employees with many opportunities for growth and upward movement, including an employer-funded retirement plan for your future. The Bank of South Carolina employees are also paid for sick leave, vacation days, and all Federal holidays.

Personal Bankers will assist existing and future customers with banking needs: (including but not limited to)

  • Manage accounts and verify account details upon customer request
  • Explain and discuss banking services, products, and procedures with care and detail
  • Prepare account documents and obtain signatures when necessary
  • Process transactions such as: check cashing, deposits, withdrawals, transfers, loan payments
  • Refer customers to relevant bank departments for commercial, residential, or mortgage loans
  • Assist and resolve customers’ queries and complaints
  • Establish long-term working relationships with customers
  • Answer incoming phone calls
  • Complete assigned administrative tasks and responsibilities

Skills and Required Qualifications:

  • High school diploma and cash handling experience
  • Excellent verbal, written, and interpersonal communications skills
  • Ability to multi-task and work effectively to meet required deadlines
  • Ability to learn quickly and apply knowledge
  • Ability to work in a team environment
  • Friendly and pleasant personality