Current jobs related to IT/Desktop Support Technician - Grapevine - Liberty Software
-
IT/Desktop Support Technician
2 months ago
Grapevine, United States Liberty Software Full timeJob DescriptionJob DescriptionSalary: $25 - $26/hourLiberty Software is seeking an IT professional with broad experience and a heart for service to join our "Tech Team" as an IT/Desktop Support Technician. We are proud to serve independent pharmacies nationwide with our top-of-the-line software, and this role is crucial in the accompanying top-of-the-line...
-
Desktop Support
1 week ago
Grapevine, United States GTN Technical Staffing and Consulting Full timeDesktop SupportDETAILSLocation: Onsite (Grapevine, TX 75261)Position Type: 1+ year contractHourly / Salary: to $23Hr W2Citizenship Requirements: US Citizens and those authorized to work in the US are encouraged to apply, as no sponsorship is being offered at this time. You will get to:• IMACs: perform installs, moves, adds and changes• Monitor inventory...
-
Desktop Support
1 week ago
Grapevine, United States GTN Technical Staffing and Consulting Full timeDesktop SupportDETAILSLocation: Onsite (Grapevine, TX 75261)Position Type: 1+ year contractHourly / Salary: to $23Hr W2Citizenship Requirements: US Citizens and those authorized to work in the US are encouraged to apply, as no sponsorship is being offered at this time. You will get to:• IMACs: perform installs, moves, adds and changes• Monitor inventory...
-
Senior IT/Desktop Support Technician
2 months ago
Grapevine, United States Liberty Software Full timeJob DescriptionJob DescriptionSalary: At Liberty Software, we partner with independent pharmacies nationwide to support their mission of serving their customers and communities. The Senior IT Support Technician plays a critical role in supporting our clients by providing advanced technical support and guidance to Tier 1 and Tier 2 technicians.This role...
-
Senior IT/Desktop Support Technician
2 months ago
Grapevine, United States Liberty Software Full timeJob DescriptionJob DescriptionSalary: At Liberty Software, we partner with independent pharmacies nationwide to support their mission of serving their customers and communities. The Senior IT Support Technician plays a critical role in supporting our clients by providing advanced technical support and guidance to Tier 1 and Tier 2 technicians.This role...
-
Senior IT/Desktop Support Technician
3 weeks ago
Grapevine, United States Liberty Software Full timeJob DescriptionJob DescriptionAt Liberty Software, we partner with independent pharmacies nationwide to support their mission of serving their customers and communities. The Senior IT Support Technician plays a critical role in supporting our clients by providing advanced technical support and guidance to Tier 1 and Tier 2 technicians.This role involves...
-
IT Support Technician I
4 weeks ago
Grapevine, United States Altium Limited Full timeOverview: The IT Support Technician I is the primary technical resource for on-site support teams at Alterman. This position will be responsible for the handling and resolution of service desk tickets, ensuring that customer-facing and internal ticket documentation is accurate and complete. The IT Support Technician I works in lockstep with fellow...
-
IT Support Technician I
2 months ago
Grapevine, United States Altium Limited Full timeOverview: The IT Support Technician I is the primary technical resource for on-site support teams at Alterman. This position will be responsible for the handling and resolution of service desk tickets, ensuring that customer-facing and internal ticket documentation is accurate and complete. The IT Support Technician I works in lockstep with fellow...
-
IT Support Technician I
3 weeks ago
Grapevine, United States Altium Limited Full timeOverview: The IT Support Technician I is the primary technical resource for on-site support teams at Alterman. This position will be responsible for the handling and resolution of service desk tickets, ensuring that customer-facing and internal ticket documentation is accurate and complete. The IT Support Technician I works in lockstep with fellow...
-
IT Support Specialist
3 weeks ago
Grapevine, Texas, United States OnTrack Staffing Central Recruiting Team Full timeJob OverviewPosition Title: IT Support SpecialistLocation: Grapevine, TXWork Schedule and Compensation:Day Shift: 6:45 AM - 3:15 PM, Monday to Friday, $16/hourMid Shift: 11:00 AM - 7:30 PM, Monday to Friday, $16.50/hourRole Summary:The Depot Division is in search of a proficient IT Support Specialist to enhance our team. The ideal candidate will be tasked...
-
Computer Technician
2 months ago
Grapevine, United States OnTrack Staffing Central Recruiting Team Full timeJob DescriptionJob DescriptionJob Title: Computer TechnicianLocation: Grapevine, TxShift and pay:1st Shift: 6:45am-3:15pm Mon-Fri $16/hrMid Shift: 11:00am-7:30pm Mon-Fri $16.50/hrPosition Summary: The Depot Division is seeking a skilled Computer Technician to join our team. The successful candidate will be responsible for diagnosing, repairing, and...
-
IT Support Specialist
1 week ago
Grapevine, Texas, United States Earthbound Holding LLC Full timeJob SummaryWe are seeking a highly skilled and customer-focused IT Support Specialist to join our team at Earthbound Holding LLC. As a key member of our IT department, you will be responsible for providing technical assistance and support to our employees and customers.Key ResponsibilitiesRespond to customer inquiries and requests for technical assistance...
-
Pharmacy Support Account Manager
2 weeks ago
Grapevine, United States Liberty Software Full timeJob DescriptionJob DescriptionSalary: $24 - $25/hourPlease note: This position does not involve sales or cold calling; this is a customer technical support role.This is an in-person position working out of our Grapevine, TX office. Liberty Software takes great pride in being set apart for its client relations and support and is looking to expand our...
-
Pharmacy Support Account Manager
2 weeks ago
Grapevine, United States Liberty Software Full timeJob DescriptionJob DescriptionSalary: $24 - $25/hourPlease note: This position does not involve sales or cold calling; this is a customer technical support role.This is an in-person position working out of our Grapevine, TX office. Liberty Software takes great pride in being set apart for its client relations and support and is looking to expand our...
-
Pharmacy Support Account Manager
3 weeks ago
Grapevine, United States Liberty Software Full timeJob DescriptionJob DescriptionSalary: $24 - $25/hourLiberty Software is looking to expand our support team by adding a new Account Management team member to serve and partner with dedicated existing pharmacy clients, build and maintain relationships, and troubleshoot “tier 2” tickets.While Liberty’s Account Managers focus mostly on software support for...
-
Pharmacy Support Account Manager
3 weeks ago
Grapevine, United States Liberty Software Full timeJob DescriptionJob DescriptionSalary: $24 - $25/hourLiberty Software is looking to expand our support team by adding a new Account Management team member to serve and partner with dedicated existing pharmacy clients, build and maintain relationships, and troubleshoot “tier 2” tickets.While Liberty’s Account Managers focus mostly on software support for...
-
Pharmacy Support Account Manager
3 weeks ago
Grapevine, United States Liberty Software Full timeJob DescriptionJob DescriptionSalary: $24 - $25/hourLiberty Software is looking to expand our support team by adding a new Account Management team member to serve and partner with dedicated existing pharmacy clients, build and maintain relationships, and troubleshoot “tier 2” tickets.While Liberty’s Account Managers focus mostly on software support for...
-
Technical Support Specialist
3 weeks ago
Grapevine, Texas, United States Liberty Software Full timePosition OverviewSalary: $25 - $26/hourLiberty Software is on the lookout for a dedicated IT professional with extensive experience and a passion for customer service to join our esteemed "Tech Team" as a Technical Support Specialist. We take pride in providing exceptional software solutions to independent pharmacies across the nation, and this role is vital...
-
Pharmacy Support Specialist
2 weeks ago
Grapevine, Texas, United States Liberty Software Full timeJob SummaryWe are seeking a highly skilled and experienced Pharmacy Support Specialist to join our team at Liberty Software. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our pharmacy clients.Key ResponsibilitiesBuild and Maintain Strong Client Relationships: Develop and...
-
Pharmacy Support Account Manager
4 months ago
Grapevine, United States Liberty Software Full timeJob DescriptionJob DescriptionSalary: $24 - $25/hourLiberty Software is looking to expand our support team by adding a new Account Management team member to serve and partner with dedicated existing pharmacy clients, build and maintain relationships, and troubleshoot “tier 2” tickets.While Liberty’s Account Managers focus mostly on software support for...
IT/Desktop Support Technician
4 months ago
Job Title: IT/Desktop Support Technician
Location: Grapevine, TX (in-office position)
Liberty Software is seeking an IT professional with broad experience and a heart for service to join our "Tech Team" as an IT / Desktop Support Technician. We are proud to serve independent pharmacies nationwide with our top-of-the-line software, and this role is crucial in the accompanying top-of-the-line service. Our IT / Desktop Support Technicians serve our external customers throughout the day, providing primarily remote support and virtual guidance to our customers as called upon.
We are seeking an individual experienced in configuring, troubleshooting, and supporting servers, LANs, WANs, and VPNs, as well as general installation and maintenance of workstations, printers, etc. This individual should also have experience monitoring network security for compliance with URAC, HIPAA, and PCI requirements. Liberty Software takes great pride in its client relations and support and expects its IT / Desktop Support Technicians not only to have the necessary technical skills, but excellent customer service and communication skills as well.
This is a fully in-person position working out of our Grapevine, TX office.
Job responsibilities include (but are not necessarily limited to):
- Field questions from external customers through various channels, determining possible solutions and guiding customers through resolutions
- Guide installation, configuration and maintenance of personal workstations, servers, ethernet networks, network cabling, and other related equipment, devices, and systems
- Administer LANs according to TCP/IP networking protocols
- Plan and implement network security in compliance with URAC, HIPAA, and PCI requirements, including building firewalls, applying cryptography to applications, managing host security, file permissions, backup and disaster recovery plans, etc., as needed
- Troubleshoot networks, systems, and applications to identify and correct malfunctions and other operational difficulties
- Anticipate communication and networking problems and implement preventive measures
- Position reports to office in Grapevine, Texas
Position Qualifications:
- Bachelor’s Degree in Computer Engineering or related field, and at least two years of experience in an IT support role, or equivalent combination of education and experience
- Excellent understanding of computer networking and proven knowledge of TCP/IP
- Proficiency in WANs (Wide Area Networks) and expert-level knowledge in LANs (local area networks)
- Desktop support or similar experience required, strong background in workstation management and hardware and OS installations and upgrades preferred
- Must have exceptional communication skills, both in-person and over the phone, with experience using Microsoft Windows and associated programs
Why work at Liberty Software? Our benefits start Day 1 and include...
- 100% paid medical and life Insurance for team members, with option to add dental and vision insurance coverage at no cost
- Option to enroll immediate family members available with Liberty contributing 50% of monthly premium
- Fully vested 401K matching on a pre- or post-tax basis
- Liberty-paid HSA contributions every paycheck
- Generous PTO plan and paid holidays
- Annual tuition reimbursement program and professional certification courses available
- Adoption expense reimbursement program
- Dependent Care FSA availability providing tax savings for qualifying child care expenses
- Counseling resources (including mental health, financial planning, etc.) freely available to all team members and dependents through Optum EAP
- Fully-stocked breakroom
...and much more Learn more about us at libertysoftware.com
**Please note: no employment sponsorship opportunities (H1B, etc.) are available for this position.
#ID2 #ZR
Company DescriptionLiberty Software began as an independent computer service company serving the computer needs of community pharmacies across the South. That was over 20 years ago, but we have never forgotten how to provide the service that is so important to community pharmacies. Today, we have software and services that are focused on enabling pharmacies to meet the challenges facing them. RXQ is our flagship system and is helping pharmacists across America better serve their patients. Our passion is providing technology to community pharmacies that makes their job easier.At Liberty Software we work hard to make sure our customers are satisfied and happy. To do this, we have brought together a team of individuals who are experienced with pharmacy and technology, and just as important, are friendly and helpful.Company DescriptionLiberty Software began as an independent computer service company serving the computer needs of community pharmacies across the South. That was over 20 years ago, but we have never forgotten how to provide the service that is so important to community pharmacies. Today, we have software and services that are focused on enabling pharmacies to meet the challenges facing them. RXQ is our flagship system and is helping pharmacists across America better serve their patients. Our passion is providing technology to community pharmacies that makes their job easier.\r
\r
At Liberty Software we work hard to make sure our customers are satisfied and happy. To do this, we have brought together a team of individuals who are experienced with pharmacy and technology, and just as important, are friendly and helpful.