We have other current jobs related to this field that you can find below

  • VIP Host

    3 weeks ago

    Lincoln City, United States Chinook Winds Casino Resort Full time

    Job Type Full-time Description Position Summary Responsible for acquisition, retention, growth, and reactivation of players. Utilizes relationship building, property amenities, events, and player offers to generate revenue by creating additional trips. Acts as an ambassador of the Winner's Circle encouraging enrollment within the club and provides...

  • SEASONAL VIP Host/Hostess

    3 months ago

    Atlantic City, United States Ocean Casino Resort Full time

    Job DescriptionJob DescriptionAbout the RoleThe VIP Host/Hostess will be responsible for controlling the flow of the restaurant through awareness of business needs/volumes, station assignments, breaks, etc.Position ResponsibilitiesMaintain established company and Departmental uniform, appearance and hygiene standards at all times.Maintain a clean and...

  • VIP Services Representative

    3 weeks ago

    Michigan City, United States Boyd Gaming Full time

    Company Description Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current...

  • VIP Services Representative

    3 weeks ago

    Michigan City, United States Blue Chip Casino Hotel Spa Full time

    Job DescriptionJob DescriptionCompany DescriptionBoyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry....

  • F&B Host

    1 month ago

    Lincoln City, United States Chinook Winds Casino Resort Hotel Full time

    Job DescriptionJob DescriptionDescription:Position SummaryResponsible for providing exemplary customer service in any of our restaurants by performing tasks including greeting & seating guests, packaging to-go orders. Essential FunctionsGreets guests and seats them at tables suitable to their needs as necessary.Takes, prepares, and packages food orders as...

  • Casino Host, Senior Executive

    2 months ago

    Kansas City, Missouri, United States Caesars Entertainment Full time

    The Senior Executive Casino Host's foremost role is to own all aspects of Harrah's relationships with a group of approximately 500 VIP players, with whom they build relationships and coordinate and provide service in order to optimize the brand loyalty and revenue flow available from them. The over-arching purpose of this role is to develop a lasting,...

  • Host

    3 months ago

    Oklahoma City, United States Stock and Bond Full time

    Job DescriptionJob DescriptionSummary: The Host plays a pivotal role in creating a positive and welcoming experience for our guests. The Host is the first point of contact for guests, ensuring they feel valued from the moment they walk through the door. The Host will manage reservations, oversee the seating process, and contribute to the overall efficiency...

  • Host/Hostess | Kita

    3 months ago

    Park City, United States Montage International Part time

    Live Your Passion.  Add Your Magic.             At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving...

  • PM Host

    1 month ago

    Kansas City, United States Hotel Kansas City Full time

    Serenely located within the historic Kansas City Club building, this premier Kansas City destination seamlessly combines the old-world charm of a historic social club with modern luxury and elegance. Drawing on over 100 years of history as the premier social meeting place, The Hotel Kansas City provides a truly unique setting for memorable events, as well as...

  • Meetings, Groups

    4 weeks ago

    Lincoln, United States AccorHotels Full time

    Company Description Join us at Accor, where life pulses with passion! As apioneerin the art ofresponsiblehospitality, the Accor Groupgathersmorethan45 brands, 5,600hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.Whileeachbrand hasitsownpersonality,whereyouwillbeable totrulyfindyourself,theyallshareacommonambition:...

  • Server - Food Celebrity Casino Lounge

    1 month ago

    Kansas City, United States Bally's Kansas City Full time

    DescriptionWhy Bally's? Bally's Corporation is one of the world's leading entertainment companies, with millions of players across digital gaming platforms and traditional casino venues. Recognized for our innovation, energy, and dedication to creating thrilling gaming experiences, we were born to entertain. A career with Bally's means starting on a path to...

  • Server - Food Celebrity Casino Lounge

    1 month ago

    Kansas City, United States Bally's Corporation Full time

    Why Bally's?Bally's Corporation is one of the world's leading entertainment companies, with millions of players across digital gaming platforms and traditional casino venues. Recognized for our innovation, energy, and dedication to creating thrilling gaming experiences, we were born to entertain. A career with Bally's means starting on a path to endless...

  • Server - Food Celebrity Casino Lounge

    1 month ago

    Kansas City, Missouri, United States Bally's Kansas City Full time

    Why Bally's?Bally's Corporation is one of the world's leading entertainment companies, with millions of players across digital gaming platforms and traditional casino venues. Recognized for our innovation, energy, and dedication to creating thrilling gaming experiences, we were born to entertain.A career with Bally's means starting on a path to endless...

  • Guest Services Staff

    2 months ago

    Kansas City, United States Aeg Worldwide Inc Full time

    For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises,...

  • Server - Food Celebrity Casino Lounge

    2 days ago

    Kansas City, United States Bally's Corporation Full time

    Description Why Bally's? Bally's Corporation is one of the world's leading entertainment companies, with millions of players across digital gaming platforms and traditional casino venues. Recognized for our innovation, energy, and dedication to creating thrilling gaming experiences, we were born to entertain. A career with Bally's means starting on a path...

  • Guest Services Staff

    3 months ago

    Kansas City, United States teamworkonline Full time

    For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports...

  • Group Reservations Coordinator

    1 month ago

    Oklahoma City, Oklahoma, United States Marriott Full time

    Additional Information Pay; $22.00/hourJob Number Job Category ReservationsLocation The St. Regis Aspen Resort, 315 East Dean Street, Aspen, Colorado, United StatesSchedule Full-TimeLocated Remotely? YRelocation? NPosition Type Non-ManagementPOSITION SUMMARYProcess all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify...

  • Group Reservations Coordinator

    1 month ago

    Oklahoma City, United States Marriott Full time

    Additional Information Pay; $22.00/hour Job Number 24126930 Job Category Reservations Location The St. Regis Aspen Resort, 315 East Dean Street, Aspen, Colorado, United States Schedule Full-Time Located Remotely? Y Relocation? N Position Type Non-Management POSITION SUMMARY Process all reservation requests, changes, and...

  • Building Security Officer Graveyard Shift

    2 months ago

    Salt Lake City, United States teamworkonline Full time

    JOB SUMMARY:The Building Security Officer is responsible for the security of Delta Center, which hosts a variety of events including hockey games, Utah Jazz games, concerts, and so much more! The Security Officer will master all security systems in the building and apply this knowledge with security protocols to ensure the safe day-to-day operations of the...

  • Building Security Officer Graveyard Shift

    1 week ago

    Salt Lake City, United States teamworkonline Full time

    JOB SUMMARY:The Building Security Officer is responsible for the security of Delta Center, which hosts a variety of events including hockey games, Utah Jazz games, concerts, and so much more! The Security Officer will master all security systems in the building and apply this knowledge with security protocols to ensure the safe day-to-day operations of the...

VIP Host

2 months ago

Lincoln City, United States Chinook Winds Casino Resort Hotel Full time
Job DescriptionJob DescriptionDescription:

Position Summary

Responsible for acquisition, retention, growth, and reactivation of players. Utilizes relationship building, property amenities, events, and player offers to generate revenue by creating additional trips. Acts as an ambassador of the Winner’s Circle encouraging enrollment within the club and provides complementary services to entice continued gaming. Assists in the implementation of promotions, special events, tournaments, parties, and other duties as needed.

Essential Functions

  • Act as an ambassador for the casino and displays a professional manner at all times.
  • Encourage new membership to the Winners Circle and repeat trips with a focus on VIP players.
  • Monitor player activity and promote play with the appropriate action (I.e., in person contact, email, letter, phone call, etc.) in a timely manner.
  • Provide complimentary services from the player tracking reward system and fully understand the reward program, group tracking, player evaluation and complimentary provisions.
  • Prepares guest confirmations of reservations or cancellations using current offers or complimentaries.
  • Updates the Host CRM database with communications and preferences.
  • Assist with the planning and implementation of assigned parties, promotions, special events, tournaments, and off-property events.
  • Accesses the player tracking system and makes edits to the system as necessary.
  • Queries the player tracking database for specific Marketing/gaming information including guest demographics, comments, and needs.
  • Assists with events to include ushering, setup, breakdown, and item distribution.
  • Handle guest confrontations and complaints in a professional manner.
  • Able to reach individual and departmental sales goals.
  • Knows the layout and amenities of all guestrooms including special features, locations, etc.
  • Be well versed and up to date on all events and promotions and able to answer guest questions.
  • Provide information regarding local area tourist spots, attractions, restaurants, and services. Provide accurate directions to destinations.
  • Coordinate delivery of amenities, floral orders and other specialty requests by Executive Hosts or Management.
  • Ensure the Elite room is maintained in a presentable manner and stocked appropriately.
  • Adhere to confidentiality policy of Chinook Winds Casino.
  • Ensure full compliance with departmental and company Internal Controls, policies, procedures, and regulations.
  • Other duties as assigned.

Requirements:

Position Qualifications

WORKERS IN THIS POSITION MUST BE 21 YEARS OR OLDER

Competency Statements

Communication Skills- Ability to communicate effectively with others verbally and in writing.

Customer Orientated- Ability to take care of the customers’ needs while following company procedures.

Decision Making - Ability to make critical decisions while following company procedures.

Detail Oriented- Ability to pay attention to the minute details of a project or task.

Interpersonal-Ability to multi-task, set priorities and utilize the available time to organize and complete work within given guidelines.

Ability to maintain a high level of accuracy.

Must be a self-starter, highly motivated, and able to work in a fast-paced environment.

Must be willing to work flexible hours including weekends, evenings and holidays.

Education

High School Diploma or G.E.D.

Experience

Two years of experience in Gaming or Hospitality in a high-volume guest service area.

One year of experience in Player’s Club or other equivalent experience required.

Computer Skills

Proficient in using Microsoft Office Applications to include Word, Excel, and Outlook.

CRM or Oasis Player Rating System preferred.

Host CRM experience preferred.

Certificates & Licenses

Must have a valid Oregon Driver’s License.

Must obtain a Siletz Tribal Gaming License.

Must obtain OR Food Handlers Permit within 30 days of employment.

Must obtain OLCC Alcohol Service Permit within 30 days of employment.

Must obtain a CWCR VIP Card within 30 days of employment.

Other Requirements

Must be able to travel occasionally.

Physical Demands

  • Stand Frequently
  • Walk Frequently
  • Sit Constantly
  • Handling/Fingering Constantly
  • Reach Outward Constantly
  • Reach Above Shoulder
  • Climb Not Applicable
  • Crawl Occasionally
  • Squat or kneel Occasionally
  • Bend Frequently

Lift/Carry

  • 10 lbs or less Frequently
  • 11-20 lbs Frequently
  • 21-50 lbs Occasionally
  • 51-100 lbs Occasionally
  • Over 100 lbs Not Applicable

Push/Pull

  • 12 lbs or less Frequently
  • 13-25 lbs Occasionally
  • 26-40 lbs Occasionally
  • 41-100 lbs Occasionally

Other Physical Requirements

Vision: Near and Far

Sense of Sound

Work Environment

Work will take place in a busy gaming environment with multiple distractions. The noise level in the work environment is usually moderate to loud. The environment is subject to smoke and the associated affects.

Working Conditions

Conditions of employment include passing a pre-employment drug screen, a background investigation, and completing a 180-day introductory period.