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Restaurant District Manager
4 months ago
Hot Chi is a hip-hop-loving, instagram-forward, fun-loving gang that works hard and gets busy with a menu that is inspired by Nashville style Hot Chicken. Description of job responsibilities:
The District Manager is expected to oversee the district as if it were their own. With complete oversight of day to day operations, food and labor cost, staffing and team development, inventory, health and safety standards, and sales goals. The role provides the opportunity to develop the business in tandem with the ownership team and build a one of a kind fried chicken experience for Chicago.
The District Manager's main goal should be to make Hot Chi a better place each day. This should be achieved through SOP creation, systemization, delegation, and accountability.
General Responsibilities:
- Oversight of 3 Hot Chi Chicken and 1 Cedars Mediterranean Kitchen locations, as well as any new locations to open in the Chicago land area.
- Helping create and then implementing System of Operation guidelines to improve and maintain high quality restaurant procedures
- Maintaining regular, strong communication with the ownership team to act as the eyes and ears inside the restaurants
- Supervising and directing the workforce, including setting goals for general managers and team members
- Managing safety and security within the stores, in respect to local health department guidelines
- Acting as the Ultimate Problem Solver for all restaurant operations and facility issues as they arise, in communication with the general managers
- The District Manager is responsible for modeling and acting in accordance with Hot Chi’s 5 core values of Generosity of Spirit, Intention, Authenticity, Humor, & Communication.
Daily Tasks:
- Recruiting, training, and counseling/disciplining store managers
- Handle all facility repairs
- Setting appropriate number of staff members
- Ensuring operational efficiency in each store(financial controls).
- Ensuring that marketing efforts are consistent across each store. Executing marketing efforts in tandem with the Marketing team.
- Setting regional goals such as sales estimates and revenue projections.
- Ensuring that the stores under their supervision adhere to company and industry regulations.
- Ensuring that all stores meet food safety and cleanliness standards.
- Managing a regional budget and ensuring that each store operates within the budget.
- Monitoring each store's P&L reports.
- Addressing operational problems that arise.
- Liaising between regional branches and company headquarters.
- Ensuring that customer service levels are consistent across stores.
Qualifications
- Degree in business management or related field
- 5+ years in retail management.
- Quantitative aptitude and experience managing budgets.
- Leadership and decision-making ability.
- Excellent time management and organizational skills.
- Exceptional interpersonal skills.
- Excellent written and verbal communication.
- Analytical mindset and problem-solving skills.
