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Store Assistant Manager

3 months ago

College Park, United States Game Kastle Full time
Job DescriptionJob Description

An Assistant Store Manager is responsible for supporting the Store Manager in the daily business operations of a retail store. General tasks include supervising employees, communicating with and helping customers and carrying out directives given by the Store Manager and upper management. The Assistant Manager is also responsible for leading the team of employees in the absence of the Store Manager.

 

Compensation

 

  • The Assistant Store Manager position pays $16.50/hour, with an expected 20-30-hour flexible work week

  • Potential for advancement

 

Candidate Experience

 

The ideal Assistant Manager candidate is an enthusiastic member of a hobby gaming community with experience on a retail team. They are also an active member or community leader or organizer for a hobby game, such as Warhammer 40K and Age of Sigmar, Magic: the Gathering, Dungeons & Dragons, Pathfinder, a board game organized play program, etc. Experience in store management, willingness to work hard, and enthusiasm for welcoming newcomers to the community are paramount for the position.

 

The ideal candidate meets all of the following criteria. Candidates that meet some criteria are encouraged to apply as well:

 

  • 2+ years’ experience working at a retail location;

  • 1+ years' leadership experience;

  • Willingness to learn about other games and to welcome new customers;

  • A welcoming and can-do attitude paired with willingness to work hands-on when necessary;

  • Knowledge of at least one major hobby game’s rules and organized play programs;

  • Experience coordinating the organized play program for a hobby game in a store location, a geographical region, or at gaming conventions;

 

Duties

 

The Assistant Store Manager is responsible for the following:

 

  • Exemplifying Game Kastle’s core beliefs and mission

  • Providing & managing Customer Service

  • Community building

  • Managing events

  • Performing Transactions

  • Location cleanliness

  • Assisting maintaining online social media profiles

  • Assisting maintaining the store calendar 

  • Assigning tasks to subordinate employees as needed

  • Training staff

  • Supporting the Store Manager in their duties and taking on managerial tasks as assigned 

 

Contact

 

Email resumes to:

Ken Ingram

Ken.Ingram@gamekastle.com

 

About Game Kastle College Park

 

Game Kastle College Park is the first franchised Game Kastle location in the Washington, DC area and the second Game Kastle franchise on the East Coast. Game Kastle is the largest non-game specific hobby game retailer in the United States with locations in operation since 2003. Game Kastle locations offer hard-to-find items, an outstanding selection of amazing products, an impressive gaming space, daily scheduled events, and a staff that genuinely wants to help. A Game Kastle store functions as both a retail store and a community event space. Customers are encouraged to share their hobbies with other members of the community and to actively participate in setting up gaming sessions and tournaments at the store.

 

Game Kastle’s MISSION is to entertain our customers with a rich variety of incredible products and to bring alive the exciting realms of imagination, all while providing exceptional customer service in a fun and family-friendly environment.

 

Game Kastle’s VISION is to foster a thriving gaming-focused community that relies on the store as a community gathering spot, supporting it with purchases and in-store event play.

 

Game Kastle’s BRAND promise is to provide our guests with a fun and exciting atmosphere with friendly service by our talented and knowledgeable staff