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Engineering Technician

4 months ago

Manchester, United States Instrument Manufacturing Company Full time
Job DescriptionJob Description

The Engineering Tech independently oversees/leads the safety, productivity, quality and assist crew personnel performance of IMCORP’s proprietary Factory Grade ® advanced diagnostics for underground medium- and high-voltage power cables at IMCORP customer sites. The Engineering Tech ensures that IMCORP’s unique instrumentation/equipment/diagnostic methodology are properly used, supervises work crews and judges whether diagnostic data gathered have integrity and meet technical standards or if additional remote communication and technical support is required.


A critical responsibility of the Engineering Tech is to guarantee the safety of all customers, contractors, partners, employees and community members in diverse, challenging and unpredictable field settings. As the sole field representative of IMCORP for a given customer project , the Engineering Tech determines and leads implementation of required field approaches to meet customer needs, initiating and integrating support from other company technical and administrative staff.


This role is remote and may work from any location in the continental United States. This role includes up to 70% travel. Pay includes supplemental pay and a lucrative bonus program.

Responsibilities

  • Prepare for field assignments using IMCORP pre-project and project plan information
  • Formulate project plans on daily basis with customer field supervisors to achieve project objectives
  • Provide on-site customer training on safety, test equipment and test procedures/process to ensure optimal cable system diagnostics
  • Scan test environment for factors that can affect cable performance and diagnostics results
  • Direct power distribution customers and contractors on-site, including preparatory or corrective action required for proper execution of tests
  • Determine and implement field approaches to meet customer needs and solve customer problems, initiating and integrating support from other company technical and administrative staff as needed
  • Maintain positive customer relationships with multiple customer representatives from varied levels and departments
  • Oversee the performance of IMCORP’s proprietary Factory Grade ® advanced diagnostics for underground medium- and high-voltage power cables at IMCORP customer sites in the U.S. utility market
  • Troubleshoot and repair IMCORP equipment including analog and digital circuitry, high frequency and fiber optic interfaces and computer sub-systems
  • Operate advanced diagnostics equipment, including next-generation models during controlled field tests
  • Acquire on-site test data
  • Apply partial discharge principles to field assessment
  • Assess and determine whether on-site test data provides sufficient information for meaningful data analysis including all required field signal data analysis
  • Meet comprehensive field performance standards with fully qualified audit results
  • Perform cable matching procedures as required
  • Observe and record significant technical/administrative data supplementary to diagnostics on daily basis
  • Troubleshoot electromechanical equipment and systems, formulating and implementing appropriate solutions
  • Escalate critical technical and administrative questions and problems as needed to remote support team on timely basis
  • Comply with applicable company technical, administrative and safety procedures, including meeting deadlines, at all times
  • Identify on timely basis problems or omissions with applicable company technical, administrative and safety procedures
  • Meet all certification and safety/compliance requirements on timely basis
  • Regularly participate in and contributes to all required meetings, training sessions and scheduled activities, through in-person or remote attendance
  • Lead assist crew in performing cable reliability management actions, such as mitigation and splicing
  • Move the Mobile Diagnostic Unit as needed to and from customer testing regions
  • Maintain adequate supplies and inventory on Mobile Diagnostic Unit
  • Maintain and coordinate maintenance as needed for Mobile Diagnostic Unit
  • When assigned, provide shadow training to other field associates

Preferred Qualifications

  • Associate’s degree in Electronics, Engineering Technology or equivalent
  • Bachelor’s degree in electrical engineering, engineering technology or equivalent a plus
  • Experience testing low-voltage and high-voltage power systems a plus
  • At least one year experience in power utilities field service a plus
  • Knowledge of fundamentals of electrical and electronic engineering and systems
  • Knowledge of fundamentals of analog and digital signal processing theory