Current jobs related to Program Manager - Fredericksburg - Revelations Counseling & Consulting LLC
-
Program Manager
1 month ago
Fredericksburg, United States Syms Strategic Group, LLC (SSG) Full timeJob DescriptionJob DescriptionSyms Strategic Group (SSG) is seeking a talented Program ManagerDepartment: U.S. Federal GovernmentLocation: On-site, Washington, DCType: Full TimeMin. Experience: ExperiencedSecurity Clearance Level: Public Trust (MBI) Military Veterans are highly encouraged to apply! Essential Duties and ResponsibilitiesThis is an...
-
Program Management Intern
2 weeks ago
Fredericksburg, Virginia, United States Obsidian Solutions Group LLC Full timeJob DescriptionObsidian Solutions Group LLC is seeking a highly motivated and detail-oriented individual to join our team as a Program Management Intern through the Skillbridge Internship program.Key Responsibilities:Prioritize the intern's needs to transition out of the military over all other parameters of the Skillbridge relationship.Participate in the...
-
Technical Program Manager
4 weeks ago
Fredericksburg, United States Syms Strategic Group, LLC (SSG) Full timeJob DescriptionJob DescriptionSyms Strategic Group (SSG) is seeking a talented Technical Program ManagerDepartment: U.S. Federal GovernmentLocation: On-site, Washington, DCType: Full TimeMin. Experience: ExperiencedSecurity Clearance Level: Public Trust (MBI) Military Veterans are highly encouraged to apply!Essential Duties and ResponsibilitiesThis is...
-
Senior Data Program Manager
4 weeks ago
Fredericksburg, United States Geico - Government Employees Insurance Company Full timeGEICO is looking for a Senior Data Program Manager that operates autonomously to deliver complex initiatives, which drive strategic outcomes for the GEICO product organization. This is a critical leadership role responsible for managing all aspects o Program Manager, Manager, Program, Product Owner, Product Development, Data, Technology, Insurance
-
Program Manager II Training
4 months ago
Fredericksburg, United States Global Dimensions Full timeJob DescriptionJob DescriptionGlobal Dimensions is a HUBZone, service disabled, veteran-owned small business based in Fredericksburg, VA. We are a dynamic, expanding company with exciting opportunities in language/culture, training/education/instruction, IT, cyber security, and intelligence (analysts, CI, HUMINT, SIGINT, etc.). Positions are available both...
-
Program Manager II Training
4 months ago
Fredericksburg, United States Global Dimensions Full timeJob DescriptionJob DescriptionGlobal Dimensions is a HUBZone, service disabled, veteran-owned small business based in Fredericksburg, VA. We are a dynamic, expanding company with exciting opportunities in language/culture, training/education/instruction, IT, cyber security, and intelligence (analysts, CI, HUMINT, SIGINT, etc.). Positions are available both...
-
Senior Construction Program Manager
3 weeks ago
Fredericksburg, Virginia, United States Global Dimensions Full timeJob OverviewGlobal Dimensions, a HUBZone and service-disabled veteran-owned small business, is actively seeking a qualified Construction Project Manager. Our organization is recognized for its dynamic growth and offers diverse opportunities in various sectors including language and culture, training, IT, cyber security, and intelligence.The Construction...
-
Program Manager III OCONUS
2 weeks ago
Fredericksburg, Virginia, United States Global Dimensions Full timeJob DescriptionGlobal Dimensions is a HUBZone, service-disabled, veteran-owned small business based in Fredericksburg, VA. We are a dynamic, expanding company with exciting opportunities in language/culture, training/education/instruction, IT, cyber security, and intelligence (analysts, CI, HUMINT, SIGINT, etc.).We are seeking a highly experienced Program...
-
Program Manager III OCONUS
4 months ago
Fredericksburg, United States Global Dimensions Full timeJob DescriptionJob DescriptionGlobal Dimensions is a HUBZone, service disabled, veteran-owned small business based in Fredericksburg, VA. We are a dynamic, expanding company with exciting opportunities in language/culture, training/education/instruction, IT, cyber security, and intelligence (analysts, CI, HUMINT, SIGINT, etc.). Positions are available both...
-
Seed Program Sales Manager
3 weeks ago
Fredericksburg, Iowa, United States Lakes Full timePosition Overview: Seed Sales ManagerAs a vital member of our agricultural community, the Seed Sales Manager plays a crucial role in managing the cooperative's seed initiatives across a broad operational area. This position involves setting competitive pricing and advising growers on tailored seed programs while executing the following responsibilities:Key...
-
Esports Program Manager
2 weeks ago
Fredericksburg, Virginia, United States Commonwealth of Virginia Full timeJob Summary:The Commonwealth of Virginia is seeking a part-time Assistant eSports Coach to join its Esports Program. As a key member of the team, you will assist the Esports Director in developing and implementing strategies to enhance the program's success.Key Responsibilities:Assist in the development and implementation of game plans and strategiesProvide...
-
School Health Program Manager
5 days ago
Fredericksburg, Virginia, United States Spotsylvania County Public Schools Full timeJob SummaryWe are seeking a highly skilled and dedicated School Health Program Manager to join our team at Spotsylvania County Public Schools. As a key member of our school health program, you will play a vital role in ensuring the health and well-being of our students.Key ResponsibilitiesDevelop and implement a comprehensive school health program that meets...
-
Fredericksburg, Virginia, United States Global Dimensions Full timeProgram Manager at Global DimensionsGlobal Dimensions stands as a prominent service-disabled, veteran-owned small enterprise providing diverse opportunities in language and cultural services, education and training, information technology, cybersecurity, and intelligence operations. We are currently in search of a Program Manager to supervise initiatives...
-
Fredericksburg, Virginia, United States Global Dimensions Full timeProgram Manager at Global DimensionsGlobal Dimensions, a prominent service-disabled, veteran-owned small business, specializes in a variety of sectors including language and culture, training and education, information technology, cybersecurity, and intelligence. We are currently in search of a Program Manager to supervise projects across Africa and act as...
-
Fredericksburg, Virginia, United States Global Dimensions Full timeProgram Manager at Global DimensionsGlobal Dimensions, a prominent service-disabled, veteran-owned small business, specializes in diverse fields including language and cultural services, training and education, information technology, cybersecurity, and intelligence operations. We are currently in search of a Program Manager to lead projects across various...
-
Fredericksburg, Virginia, United States U.S. Department of the Interior Full timeJob SummaryWe are seeking a highly skilled and experienced Program Manager to lead our Natural Resource Inventory and Monitoring program. As a Supervisory Interdisciplinary Specialist, you will be responsible for managing and overseeing a program of projects related to natural resource management, including vegetation, wildlife, sensitive species, and...
-
DIRECTOR, TECHNICAL PROGRAM MANAGEMENT
1 month ago
Fredericksburg, United States Capital One Full timeCenter 1 (19052), United States of America, McLean, VirginiaDirector, Technical Program Management - Machine LearningAre you interested in leading programs that deliver on critical business goals and build large scale products & platforms?About Capital One: At Capital One, we?re changing banking for good. We were founded on the belief that no one should be...
-
Fredericksburg, United States Capital One Full timePlano 2 (31062), United States of America, Plano, TexasDirector, Technical Program Management- Data EngineeringAre you interested in leading programs that deliver on critical business goals and build large scale products & platforms?About Capital One: At Capital One, we?re changing banking for good. We were founded on the belief that no one should be locked...
-
Loan and Grant Program Manager
1 week ago
Fredericksburg, Virginia, United States Commonwealth of Virginia Full timeJob Summary:The Commonwealth of Virginia seeks a highly skilled and experienced professional to serve as the Assistant Director for Loans in the Financial Aid department. This role will be responsible for assisting the Director of Financial Aid in processing and authorizing financial aid for students, while providing exceptional customer service and...
-
Program Director
4 months ago
Fredericksburg, United States Access Star Full timeJob DescriptionJob DescriptionSalary: Negotiable We are searching for a dynamic Program Director who is able to work independently and assist our agency grow by increasing referrals while retaining high client satisfaction and compliance with all applicable rules and regulations. Responsibilities Include• Grow agency census by establishing beneficial...
Program Manager
4 months ago
JOB TITLE: Program Manager
Location: Remote
FSLA Status: Exempt
Reports to: Chief Operating Officer
EEO Category: Executive/Senior-Level Officials and Managers
JOB SUMMARY:
The Program Manager will manage all aspects of the contract (which serves internal and external stakeholders by planning and implementing program strategies and initiatives). This position is responsible for implementation and review of all related program policies and procedures, supervision, training, and development of program personnel; conflict resolution; quality assurance; and any related corrective action or risk mitigation. The position performs a wide range of managerial duties to facilitate the efficient operation of the program. The Program Manager supervises all program supervisory personnel.
ESSENTIAL JOB FUNCTIONS:
- Developing objectives for the contract program day-to-day operations
- Conducting effective resource planning to maximize the productivity of resources (people, technology etc.)
- Assume responsibility of budgeting and tracking expenses
- Assist in hiring, training, coaching, and retention of program personnel
- Oversee program delivery and training initiatives designed to develop personnel and maintain high customer service standards
- Oversee quality assurance program; monitor and improve program delivery to enhance telephone handling, call quality, and other inbound/outbound call improvement activities
- Evaluate program performance with key metrics (accuracy, call-waiting time etc.)
- Prepare reports for review
KEY COMPETENCIES
- Excellent interpersonal and customer-facing skills
- Prioritizing, planning and organizing
- Strong analytical and problem assessing / solving skills
- Strong communication skills, both written and verbal
- Flexible; able to see ‘big picture’ and make improvements
- Results-driven professional
- Working as part of a team
- Ownership of operational matters
MISSION RESPONSIBILITIES:
- Contributes to achievement of the Mission and Vision of our organization.
- Adapting to Change – Responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives.
- Continuous Improvement – Acts to constantly improve the level of customer satisfaction in both individual and teamwork processes.
- Client Centered Focus – Demonstrates concern for meeting or exceeding customer’s expectations/requirements in a manner that allows the client to guide rehabilitation process towards the achievement of their goal(s) and which provides satisfaction for the customer.
- Teamwork – Accomplishes tasks through working effectively with others and appreciating the value, contributions and commitment of every member.
JOB SPECIFICATIONS:
Required Knowledge, Skills, and Abilities: The Program Manager will have proven experience in operations within a contact center or similar role. Experience in customer service arenas. Knowledge of performance evaluation and customer service metrics. Solid understanding of reporting and budgeting procedures. Experience in basic financial analysis (cost-effectiveness, cost-benefits, etc.) Proficiency in MS Office and call center equipment/software programs. Must have outstanding communication (both oral and written) and interpersonal skills, excellent organizational and leadership skills with problem-solving ability. Must be positive and patient. Able to create and maintain an organized work environment, and work with frequent interruptions. Must be a US Citizen.
Education/Training Requirements: Bachelor's degree required. Master’s degree preferred.
Minimum Experience: 7 years operations management experience with 1-2 years of supervisory experience required.
Physical Capabilities: Sitting, standing, walking and traveling to off sites; some carrying of computer equipment.
Mental demands: Concentration / Attentiveness, respond to unpredictability, manage multiple projects / tasks, read, comprehend and follow instructions, and relate to others.
Supervisory Responsibilities / Controls: Responsible for reviewing approving time sheets, monitoring, reporting, ensures direct reports are trained in their functions and other supervisory responsibilities as necessary.
Work Environment: Typical Office. Occasional travel may be required (less than two weeks
per year).
Any qualifications to be considered as equivalents, in lieu of stated minimums, require the prior approval of the division executive.
To perform this job successfully, an individual must be able to perform each essential function, with or without reasonable accommodation. The list of requirements, duties, and responsibilities is not exhaustive but is representative of the current job. The knowledge, skills and/or abilities listed are typically required to perform this job successfully. Reasonable accommodations may be made to enable otherwise qualified individuals with disabilities to perform the essential functions. Reasonable accommodations will be made to in-office workspaces only. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change (for example: emergencies, changes in personnel, workload, or technical development).
