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Full Time Front Desk Auditor 11pm-7am

3 months ago

Elkridge, United States Best Western Plus BWI~Arundel Milss Full time
Job DescriptionJob Description

We are seeking a Front Desk Agent to become a part of our team You will accommodate patrons, as well as identify areas of improvement to increase efficiency.

Responsibilities:

  • Register and assign rooms to guests
  • Confirm phone and online reservations
  • Respond to guest needs, requests, and complaints
  • Collect payment from departing guests
  • Keep records of occupied rooms and guests
  • Communicate pertinent guest information to designated departments

​Qualifications:

  • Previous experience in customer service, front desk service, or other related fields
  • Ability to build rapport with guests
  • Strong organizational skills
  • Excellent written and verbal communication skills
Company DescriptionBest Western Plus BWI~ Arundel MillsCompany DescriptionBest Western Plus BWI~ Arundel Mills