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Dental Front Desk/Business Assistant
4 months ago
PureSmile HuB, a dental practice at The Forum, Fort Myers, FL, is looking for an experienced Front Desk to join our team Our ideal candidate will be invested and dedicated to delivering the highest quality of care to our patients, have experience with dental software, be a team player, and comfortable verifying insurance.
Supporting our office Front Desk, you’ll be surrounded by camaraderie and partnership where patients come first, and continuous learning is encouraged Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities we serve.
Schedule: Monday -Thursday 7:30am to 5:00pm, Friday 7:30am-12:00pm.
About the role
- Greet and welcome patients as they enter the office to create a great first impression of our team.
- Manage front office duties, operations and procedures, including answering phones, checking office mail and email, communicating with patients and insurance companies.
- Utilize Open Dental software for patient scheduling and records (training will be provided)
- Maintain and organize business records and documents.
- Schedule and confirm appointments for multiple providers in the office.
- Verification of insurance benefits and explanation of coverage.
- Post insurance and patient payments and process accounts receivables
- Reviewing treatment plan fees and payment options with patients
- Partner with the doctor and team to implement PureSmile HuB systems to optimize office potential.
- Assist in preparing morning huddle reports, presentations, and data analysis.
- Help with basic bookkeeping tasks.
- Perform general administrative tasks as needed.
**Qualifications: **
- Proven experience as an administrative assistant or in a similar role
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
- Strong organizational skills with the ability to prioritize tasks
- Excellent bilingual English-Spanish communication skills and interpersonal abilities
- Attention to detail and problem-solving skills
- Ability to work independently and as part of a team
Benefits.
- Employees discount treatment, six holidays, 1 week vacation after a year, 2 weeks’ vacation after 2nd year.
- Full-time 38.5 hrs.
Minimum Qualifications
- Experience working in a multitask-paced and customer-centric environment
- Excellent bilingual English- Spanish communication and organizational skills
- HIPAA training will be required; and the individual will need to protect PHI and maintain data safeguards.
Preferred Experience
- 1+ years of experience in a dental setting
- 1+ years of experience with insurance billing and accounts receivable.
- Open Dental, or other dental software experience
Physical Requirements:
- Ability to perform essential duties satisfactorily with prolonged periods sitting at a desk and working on a computer.
- Must be able to lift to 15 pounds at times.
- Availability to attend training sessions (virtual or in-person) periodically throughout the year.
This position offers a great opportunity for your valuable experience in a dental business setting. If you are a motivated individual with strong organizational skills and a passion for supporting our dental business operations, we encourage you to apply.
At PureSmile HuB, we’re committed to living our core values. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
