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Office Coordinator

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Owings Mills, United States Charm City Therapy Full time
Job DescriptionJob DescriptionJob SummaryCharm City Therapy, a pediatric OT, PT, & ST practice, is seeking a motivated and outgoing Office Coordinator to join our team. In this role, you will provide a variety of clerical and administrative support to our employees, ensuring the office runs smoothly and efficiently. Your responsibilities will include answering phone calls and greeting visitors, scheduling client appointments, and managing therapist schedules. The ideal candidate is highly organized with excellent written and verbal communication skills and a friendly demeanor. 
Responsibilities 
  • Develop, update, and maintain relevant office procedures
  • Create and maintain an organized filing system
  • Greet and assist clients as they arrive
  • Answer incoming phone calls and route them to the appropriate person
  • Schedule appointments and maintain therapy schedule
  • Address and resolve customer concerns with a professional and friendly attitude
Qualifications
  • High school diploma/GED required, Associate’s degree or administrative training is preferred
  • Previous experience as an Office Coordinator or in a similar position
  • Familiarity with standard office equipment such as printers and fax machines
  • Excellent computer skills, knowledge of Slack, EMR programs, and Salesforce a plus
  • Highly organized with excellent time management skills and the ability to prioritize projects