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Inside Sales Representative

4 months ago

Farmingdale, United States Universe Home Services Full time
Job DescriptionJob Description

We are Universe Home Services, a Long Island proud local business, assisting homeowners with their HVAC, Plumbing, and Electrical needs for over 70 years throughout Nassau and Suffolk counites. We are consistently growing in terms of services, employees, and customers

Position Overview: We are looking for a motivated and results driven Inside Sales Representative to join our Sales Team. The ideal candidate will play a crucial role in engaging potential customers, understanding their needs, and promoting our range of home services. The Inside Sales Representative will provide direct support to the Sales and Installation Departments to ensure that the departments can meet its defined monthly goals and growth targets. 

Duties and Responsibilities:

  • Follow up with existing Sales bids and leads to offer any additional information as needed to convert them into sales. 
  • Proactively reach out to potential customers through phone calls, emails, and other communication channels.
  • Build and maintain customer relationships.
  • Engage with inbound inquiries, providing detailed information about our services, and answering any questions to build customer interest and trust. 
  • Consistently follow up with prospects to nurture relationships and close sales.
  • Maintain a deep understanding of our home service, staying informed about new offerings, industry trends, and competitor activities. 
  • Work closely with the sales and Installation teams to ensure a seamless transition from sales to service delivery. 

Qualifications for the Job:

  • Minimum of 2 years of experience in an inside sale or call center role, preferably in the home services industry.
  • Associate's degree
  • Strong communication and interpersonal skills with the ability to build rapport quickly.
  • Proven track record of meeting or exceeding sales targets.
  • Experience working with CRMs.
  • Highly motivated and goal-oriented individual who thrives in a fast-paced environment.
  • Excellent organizational and time management skills.

Required Skills:

  • Ability to explain technical information to customers.
  • Teamwork oriented.
  • Customer service skills
  • Highly organized.
  • High integrity.

If you are a driven and customer-focused professional looking to join a dynamic team, we encourage you to apply

 

Company DescriptionWe are UNIVERSE HOME SERVICES, the trusted name for every home service throughout Nassau and Western Suffolk counties. In our 70th year, we are thriving and passionate about our customers and employees with a positive supportive culture that continually sets us apart from any competitorCompany DescriptionWe are UNIVERSE HOME SERVICES, the trusted name for every home service throughout Nassau and Western Suffolk counties. In our 70th year, we are thriving and passionate about our customers and employees with a positive supportive culture that continually sets us apart from any competitor