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IT Program Project Support Specialist
4 months ago
General Function:
The Program and Project Support Specialist assists in the tracking and management in the installation/integration of digital learning and business systems K-12 environment.
Education/Training/Experience
Minimum: High School Diploma, with a minimum of 1 year of project/program planning/management experience, preferably within a K-12 environment.
Preferred: Bachelor’s Degree in Technology or a field directly related to the functions of the job, three or more years of program/project planning/management experience within the K-12 environment.
Essential Job Functions:
● Responsible for assisting in the planning, implementation, and follow-up of district projects and programs related to educational settings and business practices.
● Work collaboratively with various stakeholders to ensure programs and projects are implemented with fidelity.
● Assist in the evaluation of programs and projects (planning, integration, annual review).
● Maintain an active awareness of emerging information, trends, and applications for technology and learning, as well as K-12 technology related business practices.
● Participate in stakeholder groups as necessary.
● Collaborate as necessary to be proactive in providing a positive end-user experience to promote and enable positive learning and business experiences.
● Facilitate open and consistent communication around technology between sites and departments.
● Provide support in the meaningful collection and analysis of metrics aimed at showing the value of recently integrated programs and projects.
● Seek and maintain appropriate certification, related to the position such as PMP, etc.
● Provide frequent updates relating to assigned work.
● Other duties as assigned.
Knowledge/Skills and Abilities:
Experience managing and evaluating projects and programs within an educational environment. Ability to work with multiple stakeholders (teachers, students, administrators, contractors, community members). Ability to relate to students with diverse backgrounds and needs. Ability to relate to teachers with diverse experiences with technology integration. Strong background managing educational projects and programs. Excellent written and oral communication. Ability to make decisions that have a long-term effect and/or legal and financial implications for school and district. Ability to multi-task, prioritize work activities, and meet deadlines. Use of technology for data collection, analysis and reporting to promote academic achievement. Must be highly organized, motivated, flexible and have an ability to understand problems, issues, and solutions from an enterprise level.
Resources Used in Performing Job Include (but are not limited to):
Standard office and classroom equipment, including computers, tablets, apps, copiers, fax, phone system, alarm system. Automobile to travel to other district buildings.
Physical/Cognitive Requirements:
Walking, standing. Alternate high energy with long periods of time sitting in meetings. Travel to
community/district meetings and events. Ability to lift 25 pounds.
Environmental Conditions:
Work is performed both in classrooms and in a standard office environment. Position requires driving among school sites to attend meetings and trainings, some of which occur in the evening. Heavy telephone and interaction with, district staff and community. Frequent interruptions.
Personal Accountability:
1. Demonstrates reliability as evidenced by attendance records and punctuality.
2. Properly notifies supervisor and/or designee of absences or tardiness.
3. Begins and completes work within the allotted time.
4. Consistently appears in attire appropriate to the work environment.
5. Demonstrates skill in the use of equipment including its capabilities, limitations and appropriate/ special application.
6. Protects the District’s resources through appropriate and careful use of supplies and equipment.
Utilizes appropriate body mechanics to aid in the prevention of muscle strain/injury.
Company DescriptionWhat Sets Us Apart?At the core of service delivery is the vision to build a long term relationship with our customers
We partner with clients to tailor services to match their specific technological needs
Our primary source of new customers each year is referrals from satisfied existing customer
Prioritizing and implementation in phases is built into our service delivery model
We provide experienced, people oriented brand of service that allows for creativity and quick action
We have a "Listen and Advise" not " Sell" culture
Strategic business partnership providing speed, agility, flexibility and innovativeness
Extensive experience with all levels of government and Fortune 500 enterprises, including Accenture, CSC, EDS & IBM
Relationships with resources nationwide
Small Business Administration designee of:
Business Development Program
Small Business
Disadvantaged Business
Minority Owned Business
Premise Distribution Cabling
Structured Cabling
Video Surveillance Solutions
Professional Services
Unified Communications Solutions
Core Infrastructure Solutions
Business Productivity Solutions
Service Delivery
Problem Resolution
Help Desk / Call Center Support
Asset Management
Staffing ServicesCompany DescriptionWhat Sets Us Apart?\r
At the core of service delivery is the vision to build a long term relationship with our customers\r
We partner with clients to tailor services to match their specific technological needs\r
Our primary source of new customers each year is referrals from satisfied existing customer\r
Prioritizing and implementation in phases is built into our service delivery model\r
We provide experienced, people oriented brand of service that allows for creativity and quick action\r
We have a "Listen and Advise" not " Sell" culture\r
\r
Strategic business partnership providing speed, agility, flexibility and innovativeness\r
Extensive experience with all levels of government and Fortune 500 enterprises, including Accenture, CSC, EDS & IBM\r
Relationships with resources nationwide\r
Small Business Administration designee of:\r
Business Development Program\r
Small Business\r
Disadvantaged Business\r
Minority Owned Business\r
\r
Premise Distribution Cabling\r
Structured Cabling\r
Video Surveillance Solutions\r
Professional Services\r
Unified Communications Solutions\r
Core Infrastructure Solutions\r
Business Productivity Solutions\r
Service Delivery\r
Problem Resolution\r
Help Desk / Call Center Support\r
Asset Management\r
Staffing Services
