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Facilities Support Technician

4 months ago

Lewisville, United States Hilti North America Full time
Job DescriptionJob Description

What's the role?

The Technical Facilities Support Technician is responsible to perform cost-effective and safe maintenance, repair, modifications, and/or installations of electrical systems. This role provides electrical expertise to Maintenance Team for all aspects of electrical and electronic systems located in the facility, including IT and Security.

Who is Hilti?

Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating solutions that build a better future. Where there is pride and a sense of belonging across our 120 locations, carrying right into our lives and homes. Where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers.

What does the role involve?

•Ensure all work is completed in observance of standards, regulations, or practices as set forth in the National Electrical Code or other applicable regulatory agencies
•Maintain correct government licenses and permits, as required, to legally perform job tasks under statutory control such as an electrical journeyman’s license
•Practice preventive maintenance, adjust, calibrate and service mechanical or electrical equipment with appropriate service as delineated in manufacturer’s specifications
•Apply broad and in-depth knowledge of electrical and electronic test instruments to diagnose troubles with electronic, electrical, mechanical, pneumatic or hydraulic equipment, and repair or modify to eliminate problems or improve performance
•Maintain records of initiated material requests for repair or upgrade parts or components
•Operate material moving and worker positioning equipment such as forklifts and boom lifts, as required
•Train other personnel to trouble-shoot and repair equipment at levels commensurate with their ability, (i.e. minor maintenance or cross-training among peers and colleagues)
•Promote a safety orientation by example and intercede to correct unsafe situations
•Execute job duties in a way to ensure standards and requirements of Hilti’s Environmental Management System are maintained
•Communicate and contribute in one-on-one situations and in a team
•Remain flexible and responsive in anticipation of impromptu requirements
•Proactively utilize talent and resources to take advantage of improvement opportunities and adhere to Business Process Manual, as appropriate
•Assist in planning, organizing, and coordinating Hilti North America corporate projects; assist in orchestration of all project aspects
•Coordinate inter-company resource involvement in the project process to ensure timely delivery of requested actions by corporate customer
•Network Support (Assume duties from IT):

  • Install network switches, wireless access points, and other equipment; troubleshoot phone problems
  • Make sure phones work at all new workstations; pull and terminate network cables on smaller jobs
  • Work with cabling vendors on large jobs
  • Maintain rack mounted and free-standing UPSs

•Security System Support:

  • Work with suppliers to purchase cameras and outside vendors to install and update components
  • Pull new cable to cameras and install new cameras
  • Configure cameras in the system; diagnose and repair door access control system components

•Additional duties, as assigned.


What you need is:

•High School or equivalent, required
•Minimum five (5) years’ experience, required:

  • Minimum three (3) years’ experience as Electrical journeyman
  • Minimum two (2) years’ experience providing network and security system support

•Written and verbal communication skills
•Organizational skills
•Computer skills including Microsoft Word, Excel, Projects, SAP
•Must possess expert knowledge of Electrical wiring, distribution and motor control systems as well as low voltage control systems, door monitoring, security, and network systems. 

Hours of Operation: 

7:00 am to 3:30 pm, possible weekends/or after hours if needed 

Company DescriptionIf you’re new to the industry, you might not have heard of us. We provide leading-edge tools, technologies, software and services for the global construction sector. We have a proud heritage, built over 75 years, and a worldwide reputation for pioneering products and exceptional service. With more than 30,000 people in more than 120 Locations, which we’re looking to expand, we’re a great place for you to show us your worth, step up to new challenges and grow your career.Company DescriptionIf you’re new to the industry, you might not have heard of us. We provide leading-edge tools, technologies, software and services for the global construction sector. We have a proud heritage, built over 75 years, and a worldwide reputation for pioneering products and exceptional service. With more than 30,000 people in more than 120 Locations, which we’re looking to expand, we’re a great place for you to show us your worth, step up to new challenges and grow your career.