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Case Manager

4 months ago


Palo Alto, United States Social Service Staffing & Recruiting, Inc. Full time
Job DescriptionJob Description

Case Managers undertake a range of key responsibilities for clients that relate to healthcare, behavioral health, and housing. Case Managers will coordinate care plans for clients and manage delivery of services with community partners. Case Managers will meet with clients at a determined rate of need and work with clients on personal stability, increased self-sufficiency, improve health and overall well-being.

ESSENTIAL DUTIES AND RESONSIBILITIES

  • Independently manage assigned caseload.
  • Provide in-person, community-based case management services that are strengths-based, client-centered and trauma-informed.
  • Complete initial and ongoing assessments of new and existing clients to evaluate needs and create appropriate care plans.
  • In partnership with clients, develop mutually agreed upon care plan goals and steps to be taken toward meeting those goals.
  • In conjunction with subsidy providers and the Housing Specialist, assist clients to utilize their assigned subsidy to locate and maintain permanent supportive housing. 

·         Responsible for overall care coordination and communication between multidisciplinary providers to ensure provision of services and implementation of care plan.

·         In partnership with Clinical Supervisor, provide crisis intervention for immediate housing needs, medical, mental health and substance use issues.

·         Assist clients to access medical, mental health and substance use treatment providers, including accompaniment to appointments as needed.

·         Assist clients to function at most independent level possible.

  • Make recommendations and referrals to governmental or community-based programs, benefits and services.  Directly assist clients with linkage.
  • Teach activities of daily living and other skills necessary to maintain independence in the community.
  • Act as an advocate for clients with social services, community-based agencies, health and behavioral health providers. 
  • Complete documentation, data, and billing requirements in a timely manner per published procedure and timelines.
  • Attend and participate in all mandatory meetings and trainings.
  • Maintain strict confidentiality of patient information and ensure that patient privacy is maintained.

 

 

REQUIRED SKILLS AND COMPETENCIES

·         BSW or BA

·         Minimum two years’ experience working with vulnerable populations such as individuals experiencing homelessness, chronic medical conditions, substance use and/or mental health conditions.

·         Knowledge of client-centered practices to serve vulnerable populations including individuals experiencing homelessness, chronic medical conditions, and/or behavioral health concerns.

·         Knowledge of community resources and benefit programs.

·         Ability to handle sensitive and confidential materials in a professional manner and in compliance with HIPAA regulations.

·         Ability to work on multiple projects, prioritize and meet deadlines.

·         Ability to communicate effectively, both orally and in writing.

  • Ability to work effectively and efficiently with minimal supervision.
  • Demonstrated ability to develop collaborative partnerships with staff, clients, other professionals, and community members, including individuals from diverse cultural and socio-economic backgrounds.
  • Valid CA driver’s license, reliable transportation, and legally required insurance.

 

 

 

Company DescriptionWe are a staffing and recruiting agency that specializes in social services. We hire BA, BSW, MA, MSW, LCSW, MFT, PsyD and PhD candidates for temporary, temp to hire and direct hire opportunities throughout California. We have part time and full time positions available, both direct services and management.Company DescriptionWe are a staffing and recruiting agency that specializes in social services. We hire BA, BSW, MA, MSW, LCSW, MFT, PsyD and PhD candidates for temporary, temp to hire and direct hire opportunities throughout California. We have part time and full time positions available, both direct services and management.