Current jobs related to Account Manager/ Customer Service - Caldwell - Billing Document Specialists
-
Account Management Specialist
2 weeks ago
Caldwell, New Jersey, United States AMMEGA Full timeJob DescriptionJob Title: Customer Solution SpecialistJob Summary:The Customer Solution Specialist is a key member of the AMMEGA team, responsible for managing accounts and providing exceptional customer service. This role requires a strong understanding of customer needs and a proactive approach to building and maintaining relationships.Key...
-
Customer Service Representative
1 week ago
Caldwell, Idaho, United States Stinker Stores Full timeAbout Stinker StoresStinker Stores is a family-owned and operated company with a rich history spanning nearly 85 years. With a presence in 110 locations across three western states, we offer a wide range of career opportunities in a dynamic and growing industry.Our Company CultureWe take pride in providing our employees with a stable and supportive work...
-
Customer Service Representative
7 days ago
Caldwell, Idaho, United States Stinker Stores Full time{"title": "Customer Service Specialist", "description": "Why Work for Stinker?Stinker Stores is a family-owned and operated company with a rich history of providing excellent customer service and career opportunities. With over 85 years of experience, we have established ourselves as a leader in the industry.Our Company CultureWe take pride in creating a...
-
Customer Service Manager
1 week ago
North Caldwell, United States Michael Page US Full timeSupport the District Manager in managing activities within the region. Assist in acquiring and maintaining relationships with new and existing customers. Ensure high standards in cleanliness, merchandise presentation, staff training, and customer service. Schedule service jobs for Field Service Technicians to meet KPIs like service efficiency and technician...
-
Customer Service Manager
2 weeks ago
North Caldwell, United States Michael Page Full timeGlobal CompanyIndustry Leader About Our Client The client is a leader in the industrial services and solutions space. They are a global company focused on innovative, qualitative and unique solutions. Job Description Support the District Manager in managing activities within the region.Assist in acquiring and maintaining relationships with new and existing...
-
Customer Service Director
1 week ago
Caldwell, New Jersey, United States Michael Page Full timeJob SummaryThe Customer Service Director will support the District Manager by overseeing regional operations, customer relationships, and ensuring high standards in service, training, and billing. This role is responsible for managing safety compliance, process improvements, and helping locations meet sales and operational targets.About the CompanyOur client...
-
Customer Service Associate
2 weeks ago
Caldwell, United States Resilient Enterprises, Inc. Full timeJob DescriptionJob DescriptionAre you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as a Customer Service Associate. Our mission is to foster positive relationships with our customers...
-
Customer Service Associate
3 weeks ago
Caldwell, United States Resilient Enterprises, Inc. Full time $500 - $800Job DescriptionJob DescriptionAre you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as a Customer Service Associate. Our mission is to foster positive relationships with our customers...
-
Insurance Account Manager
4 hours ago
Caldwell, United States ACRISURE Full timeJob Title: Account Manager - Personal LinesAcrisure's Northwest Platform is seeking a highly skilled Account Manager to join our team. As an Account Manager, you will be responsible for providing exceptional service to our clients, ensuring their insurance needs are met, and driving sales growth.About Us:Acrisure is a fast-growing fintech leader that...
-
Customer Service Representative
2 weeks ago
Caldwell, Idaho, United States Stinker Stores Full timeAbout Stinker StoresStinker Stores is a family-owned and operated company with a rich history spanning nearly 85 years. We have a strong presence in the western states, with 110 locations across Idaho, Wyoming, and Colorado. Our company encompasses various business ventures, including a Quick Service Restaurant, a Distribution Company, and a Fuel...
-
Customer Service Representative
2 weeks ago
Caldwell, Idaho, United States Resilient Enterprises, Inc. Full timeJob DescriptionResilient Enterprises, Inc. is seeking a highly skilled and dedicated Customer Service Associate to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences through effective communication, empathy, and problem-solving skills.Key Responsibilities:Customer Interaction:...
-
Customer Service Representative
2 weeks ago
Caldwell, Idaho, United States Kwik Fill Full timeJob SummaryThe Food Service Worker at Kwik Fill is responsible for ensuring safe food handling and providing excellent customer service in a fast-paced retail restaurant environment.Key ResponsibilitiesOffer exceptional customer service by greeting customers with a smile and hello, and suggesting merchandise purchases.Operate food service equipment safely...
-
Customer Service Representative
1 day ago
Caldwell, United States Marshalls Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate at Marshalls. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a positive store environment, and supporting our loss prevention efforts.Key ResponsibilitiesProvide...
-
Customer Success Project Manager
2 weeks ago
Caldwell, United States Multi-Pak Packaging Full timeAbout the RoleThe Customer Success Project Manager will play a crucial role in the onboarding process of new accounts and customers for Multi-Pak Packaging. This individual will act as a liaison between newly onboarded customers and internal teams within the organization.Key ResponsibilitiesProject manage the launch of products, including creation of project...
-
Customer Service Representative
2 weeks ago
Caldwell, New Jersey, United States Andrew Bevington - State Farm Agent Full timeJob OverviewAs a Customer Service Representative for Andrew Bevington - State Farm Agent, you will play a vital role in providing exceptional customer experiences and driving business growth.Key ResponsibilitiesCustomer Engagement: Utilize a customer-focused approach to educate clients about insurance options and develop strong relationships.Business...
-
Customer Service Representative
2 weeks ago
Caldwell, Idaho, United States Stinker Stores Full timeJob SummaryWe are seeking a highly motivated and customer-focused Customer Service Specialist to join our team at Stinker Stores. As a Customer Service Specialist, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, answering questions, and resolving issues in a timely and professional...
-
Customer Service Representative
5 days ago
Caldwell, United States Stop & Shop Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Stop & Shop. As a key member of our front-end team, you will play a vital role in maintaining the cleanliness and organization of our store, ensuring a positive shopping experience for our customers.Key ResponsibilitiesMaintain a clean and...
-
Commercial Lines Account Manager
6 days ago
Caldwell, United States ACRISURE Full timeAbout Acrisure:Acrisure is a fast-growing fintech leader that operates a global insurance broker. Our company provides a broad array of insurance and financial related solutions, including commercial property and casualty, personal lines and employee benefits insurance, real estate services, cyber services and asset and wealth management.Job Summary:We are...
-
Commercial Lines Account Manager
6 days ago
Caldwell, United States ACRISURE Full timeAbout Acrisure:Acrisure is a fast-growing fintech leader that operates a global insurance broker. Our company provides a broad array of insurance and financial related solutions, including commercial property and casualty, personal lines and employee benefits insurance, real estate services, cyber services and asset and wealth management.Job Summary:We are...
-
Customer Service Representative
1 week ago
Caldwell, Idaho, United States Sherwin-Williams Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Bilingual Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with wholesale and retail customers, and driving sales growth.Key...
Account Manager/ Customer Service
4 months ago
Join Our Dynamic Team as an Account Manager/Customer Service Specialist
Are you ready to thrive in a fast-paced, growth-oriented environment? We're on the lookout for a technically savvy, dynamic individual to bolster our esteemed customer service team. As our company continues to expand, we need enthusiastic individuals to join us in delivering top-notch service to our valued clients.
About the Role:
At Billing Document Specialists (BDS), our customer service/account managers play a pivotal role in ensuring seamless experiences for our clients. From guiding new customers through onboarding our services to addressing their ongoing needs, you'll be at the forefront of our customer interactions. Our diverse range of services includes printing and mailing statements/invoices, electronic/paperless statements, online bill presentment and payment portals, electronic payments, IVR phone payments, lockbox services, and more.
As an integral member of our team, you'll have the opportunity to master all facets of our services, eventually evolving into the go-to expert of our customer service efforts. Additionally, you'll play a key role in our year-end tax form printing and mailing process, collaborating closely with clients to ensure smooth file uploads, sample proofing, and final approval for printing and mailing.
Ideal Candidate Profile:
- Communication Expert: Exceptional communication skills are a must-have. You'll be adept at engaging with customers, developers, production teams, and fellow customer service colleagues to ensure clarity and efficiency in all interactions.
- Innovative Thinker: We're seeking someone who thrives on driving process improvements and efficiencies. Your ability to analyze existing processes and implement innovative solutions will be instrumental in enhancing our operations and customer experience.
- Technical Proficiency: A strong technical aptitude is essential. You'll serve as the bridge between our technical offerings and non-technical clients, effectively conveying complex concepts and troubleshooting issues as they arise.
- Lifelong Learner Mentality: Curiosity and a hunger for knowledge are valued traits. Whether it's resolving issues independently or seeking out resources for solutions, you'll embody a proactive approach to problem-solving.
- Experience: A minimum of 3 years in a technical role (helpful, not required), coupled with proven success in team management, will set you up for success in this role.
Compensation and Benefits:
We offer competitive compensation packages tailored to your experience and skills. In addition, our comprehensive benefits package includes employer paid health insurance for employee, a 401k plan with a generous 6% match after one year, and ample paid holidays and vacation time.
Ready to take the next step in your career? Apply today by submitting your resume and embark on a rewarding journey with us
Company DescriptionBilling Document Specialists prints and mails over 30 million documents a year. Additionally we host e-statement and online payment portals for for utility companies all over the US.Company DescriptionBilling Document Specialists prints and mails over 30 million documents a year. Additionally we host e-statement and online payment portals for for utility companies all over the US.