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Water Project Manager

4 months ago

Middle River, United States ServiceMaster by Singer Full time
Job DescriptionJob Description

Project Manager Water Mitigation

The Position starts with YOU Making Correct Decisions

The Project Manager has an extremely important role within our Mitigation Department. You get to collaborate directly with the client, perform an inspection, explain the process to the client, develop the scope of work, get your approvals for your scope of work. Work with the Job Coordinator’s to get the labor and other resources that you need to have perform the work. Update the client at critical points or when something changes. Sell additional services, pack outs, pack ins, temporary services, Asbestos, and Construction,

Oversee tasks related to project, budget, management, task scheduling, and milestone tracking. You will need to be able to strategically plan, develop and implement simultaneous projects daily to achieve customer satisfaction, budget, and timeline. We want to see a timeline of events in an outline.

1. Contact Customer go through intake and estimate equipment, materials needed, etc.

2. Introduce Self / Explain why you are there / Analysis Testing / Safety

3. Preparation Management – Perform Remove and Resets, Prepare building to perform work without damage.

4. Content Management, Move, Pack, document, dispose, etc.

5. Extraction water with proper equipment

6. Controlled Demolition, Remove anything that has to be removed versus cleaning and drying.

7. Cleaning – Sanitizing all surfaces affected to prevent any further damage– Odor Remediation

8. Equipment Placement: proper amount and types to dry and clean the air.

9. Monitoring and Quality Control Schedule, make sure drying planning is effective and work performed is properly done.

10. Closing out the assignment, making sure client expectations are achieved, and the property is ready for the next step. Make sure the client agrees

Additional Steps

a. Selling additional services if needed:

b. Asbestos Remediation

c. Pack Out

d. Construction

e. We are full service one source solution for the customer

Production Options

In-house staff typically produce our mitigation projects. However, on larger or complex assignments often we need to use subcontractors, or specialized demolition staff. You will be able to use different labor sources to make sure we have the correct source of labor that performs the tasks needed within the timeline needed for a client.

Develop Schedule / Timeline of Project

It is better to spend time planning out the assignment and making sure that the many factors that can affect the timeline are carefully considered.

Customer Service – Communication – Documentation Skills

We expect our Project Managers love serving Customers Everything we do centers around Customer Service, affective communication, documenting what we do and when we do it for our clients.

When we talk to people many times, we have open ended tasks that have not been defined. We need to realize that when talking to clients we must explain how this unknown will affect our timeline and the assignment. Let the customer know why you cannot give a complete answer.

Documentation and Managing the Experience For The Client

If we perform the task or use equipment, we have to have photographs proving it. We expect our Project Managers to memorize conversations in writing after talking to clients, adjusters, suppliers, etc. We must be transparent with the people we serve and to do so with Integrity. You have to explain the process to the client and make sure they understand the next step each time you interact with them. You are the person they trust

Financial Responsibilities

Budgets, achieving budgets, negotiated with vendors to get best pricing, and cut unnecessary costs from the budget. Carefully reviewed projects regularly to schedule deliverables on schedule and under budget.

Safety and Building Codes

Conducted safety meetings with employees, contractors, and subcontractors while also ensuring adherence to government regulations. Inspect and review projects to check compliance with building and safety codes, and other regulations.

About ServiceMaster by Singer:

ServiceMaster by Singer is a leading restoration company in the Baltimore, Wilmington Delaware, and Washington metro area. We are a family owned and operated business where your work makes a difference and is acknowledged by them. Many of our staff like the fact they have daily contact with the owners of the business.

Our business responds when a disaster, large or small strikes. We step in with our ability and experience to solve the problems our customers face. You can at once see the difference you make in their lives. You get to be the hero; it truly is a great feeling. What we do is clean up Water and Fire Damage and when needed rebuild their home or business. We supply a total solution for our clients. We are referred by most of the major insurance companies in the country to home and business owners. We go to work for them as the experts to resolve the problems that they are having.

What We Offer:

a. Environment to Grow and Develop

b. Competitive Compensation

c. Health Insurance (After 90 Days)

d. 401 K - Retirement Plan where we match up to 4%.

e. Life Insurance, Dental Insurance, Vision Care, Short Term Disability

f. Paid Vacation, Paid Days Off

g. Career Advancement Opportunities

h. Stable Work Environment

 

Our Industry Niche:

Insurance Restoration is a multibillion-dollar business where you can make a career. Our market is Recession Proof. We serve people when they need help and unfortunately there will always be water losses, and fires. Plus, when there is bad weather, we have an increase in our normal flow of business. There are many parts of the industry from mitigation, restoration, construction, adjusting, equipment vendor, chemical vendor, and many more. It is just a great market to develop a career.

ServiceMaster by Singer is a leading Insurance restoration company that services three areas, Baltimore, MD - Wilmington Delaware and DC Metro - PG / Montgomery Counties. Being in the Insurance Restoration niche market we need to have all our staff members pass a criminal background check. That means that we cannot employee anyone with any felony convictions.

 

Equal Opportunity Employer

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Company DescriptionWe are part of an International Franchise organization that is locally owned. We have owners that are engaged in the business on a daily basis and care about serving their clients and developing the employment team.Company DescriptionWe are part of an International Franchise organization that is locally owned. We have owners that are engaged in the business on a daily basis and care about serving their clients and developing the employment team.