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Receptionist
4 months ago
Position: Receptionist
Location: Roxbury Campus
Hours: Monday - Friday 9:00am to 5:00pm
Summary of position:
The Receptionist assists with a variety of day-to-day office and administrative tasks. The ideal candidate is, above all, an organized and competent professional with good verbal and written communication skills and strong attention to detail. This position requires individuals to manage multiple tasks concurrently and efficiently and is a key member of the Walker Organization.
Education and Licensure
· Required:
o High school diploma
Abilities
· Required:
o One year of administrative and/or customer service experience
o Basic proficiency in Microsoft Office Suite
o Strong verbal and written communication skills
o Ability to multi-task and attention to detail
o Ability to meet deadlines and follow through with multiple projects simultaneously
o Ability to multitask and shift priorities based on day to day needs
o Ability to respond to and follow through with requests quickly and professionally
o Must be able to sit at work station for prolonged periods of time, consistent with OSHA standards
o Must have the ability to access different building locations, equipment, mailboxes, kitchen, etc.
o Must have ability to lift packages up to 10 pounds
o All other duties as assigned
· Preferred:
o Bilingual (English/Spanish) candidates are strongly encouraged to apply (but not required).
Essential functions:
· Meeting and greeting visitors, clients, staff with a warm and professional demeanor reflecting Walker’s core value of respect, offering refreshments (coffee, water) when applicable
· Maintaining office appearance by working closely with facilities and ensuring office is presentable including reception area, conference rooms, cafeteria, kitchenettes, restrooms, copy/mail area and building grounds (front entrance and parking lot).
· Answering incoming calls, reroute calls to appropriate personnel, and provide accurate information to callers while maintaining confidentiality and sensitivity.
· Receiving, sorting, and delivering mail, packages and documents promptly to respective recipients.
· Managing conference and training room scheduling
· Ordering office, kitchen/kitchenette, and facility supplies including coffee, drinking water, and other refreshments, as needed.
· Coordinating with facilities and IT Department for maintenance of building, services, and equipment when needed
· Uphold safety protocols by monitoring and granting building access to authorized personnel and keeping a visitor log, prioritizing the safety of children, families, and staff.
· Placing catering orders and coordinating delivery/setup
· Attend staff meetings and trainings as required
· All other duties, as assigned.
Company DescriptionFounded in 1961, Walker Therapeutic & Educational Programs (Walker) is a leading nonprofit organization providing comprehensive programming in the fields of child welfare, children’s behavioral health, and special education. Walker provides high-quality, evidence-informed supports and services to children and families from over 150 communities throughout Massachusetts. While Walker is perhaps best known for offering effective therapeutic settings in both its residential and education programs, Walker’s portfolio of programs includes a full array of outpatient, home-based, and community-based services.Company DescriptionFounded in 1961, Walker Therapeutic & Educational Programs (Walker) is a leading nonprofit organization providing comprehensive programming in the fields of child welfare, children’s behavioral health, and special education. Walker provides high-quality, evidence-informed supports and services to children and families from over 150 communities throughout Massachusetts. While Walker is perhaps best known for offering effective therapeutic settings in both its residential and education programs, Walker’s portfolio of programs includes a full array of outpatient, home-based, and community-based services.