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Field Service Technician

3 months ago

Princeton, United States Sun Print Management Full time
Job DescriptionJob Description

Looking for a customer service oriented person. If you truly like helping people and possess the following skill set’s, WE ARE LOOKING FOR YOU

At Sun Print Management We are changing the way America prints

Purpose and Scope:

The Printer Service Technician is responsible for the daily support of Laser and Multifunction Printer Fleet. This position is responsible for general maintenance, and printer technician support related tasks. The Printer Service Technician is responsible for thoroughly documenting all relevant information to the service request ticket in a database.

I. Requirement:

Education/Experience:

-High School diploma preferred

-Proficiency in MS Windows

The candidate will possess the following:

  • Motivated Self Starter with a “can do” attitude
  • Field Service experience in a service role trouble shooting and repairing Laser and Multifunction Printers.
  • Maintain an accurate spare equipment and parts inventory while providing updates to home office on a continuous basis
  • Must have reliable transportation for daily travel to customer locations
  • Work in a fast paced environment.
  • Ability to update service tickets accurately in a timely fashion.
  • Ability to read and comprehend written technical information in the form of technical manuals, parts books, and relevant publications.
  • Interpersonal skills and professional verbal communication skills.
  • A relatively high level of analytical ability to identify solutions to human, technical, or administrative problems.
  • Basic knowledge of computer networks.
  • Strong organizational skills.
  • Ability to lift 50+ pounds.
  • Perform other duties as directed.

Must be a Self Starter/Independent, punctual with strong attention to detail, clear driving record, able to pass immediate drug test and criminal background check, be able to lift 50+ pounds.

Company DescriptionIn 1995, Sun Print Management had its humble beginnings in the Tampa Bay area with just five team members, specializing in IBM/AS400 mainframe services. Their dedication and hard work paved the way for new opportunities. A significant turning point emerged when clients, beyond mainframe services, expressed the need for a simpler approach to managing laser printers. This led to the creation of Sun Print's innovative "penny-a-print" program, which evolved into the contemporary concept known as Print as a Service (PaaS), revolutionizing how clients perceive print device management.

Over the years, Sun Print has experienced steady, organic growth, expanding its reach to manage print devices in all 50 states, including Alaska and Hawaii. Fast forward more than two decades, and Sun Print now oversees an impressive 250,000 devices across 3,500+ client locations. Their peerless Managed Print Services (MPS) program has earned the trust of clients in diverse industries, such as Healthcare, Retail, Insurance, Financial Services, Hospitality, Government, and Education.Company DescriptionIn 1995, Sun Print Management had its humble beginnings in the Tampa Bay area with just five team members, specializing in IBM/AS400 mainframe services. Their dedication and hard work paved the way for new opportunities. A significant turning point emerged when clients, beyond mainframe services, expressed the need for a simpler approach to managing laser printers. This led to the creation of Sun Print's innovative "penny-a-print" program, which evolved into the contemporary concept known as Print as a Service (PaaS), revolutionizing how clients perceive print device management.\r
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Over the years, Sun Print has experienced steady, organic growth, expanding its reach to manage print devices in all 50 states, including Alaska and Hawaii. Fast forward more than two decades, and Sun Print now oversees an impressive 250,000 devices across 3,500+ client locations. Their peerless Managed Print Services (MPS) program has earned the trust of clients in diverse industries, such as Healthcare, Retail, Insurance, Financial Services, Hospitality, Government, and Education.