Customer Service Representative

4 months ago

Berwyn, United States H3 Wire Company Full time
Job DescriptionJob Description

The role is a mix of administrative and customer service work. We are looking for someone who has great phone skills and is personable. You will be performing tasks that involve interacting with customers via telecom and email, utilizing ERP software for daily activities such as order entry, purchase order execution, management of RMA’s, and invoicing. The ideal candidate would be technologically apt and have a can - do attitude. We want someone who will be open to learning and is self-driven. Entry level fundamental accounting principles and business process flow knowledge is preferred but not required. Above all else, the candidate should be upbeat and enjoy interacting with people.

We are looking for team members who will grow with the company. We are offering a base salary with great benefits.

Position term: Full time

Benefits: 401k, Insurance, PTO

Hours: 9:00 AM - 5:00 PM / Monday - Friday

Qualifications:

  • Upbeat personality with great phone etiquette and ability to build rapport
  • General ERP system knowledge for order entry to purchasing processes
  • Basic understanding of accounting principles for bookkeeping
  • Some background in wire and cable industry preferred but not required
  • Excellent computer skills required
  • Proper grammatical writing skill
  • Knowledge of the following software applications required
    • Microsoft office suite
      • Office, Word, Excel

We are looking to hire self-driven individuals with a progressive learning mentality.

Please email all resumes to info@wirepointsupply.com to apply for this position.

Company DescriptionWirePoint is looking to hire an energetic customer service experience agent We are a new wire and cable company, servicing distributors, developers, builders, and contractors with commercial and residential wire & cable products. Our industry sells physical products that are required to be utilized in every building that is built.Company DescriptionWirePoint is looking to hire an energetic customer service experience agent We are a new wire and cable company, servicing distributors, developers, builders, and contractors with commercial and residential wire & cable products. Our industry sells physical products that are required to be utilized in every building that is built.

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