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Experienced Mortgage Collection Representative

4 months ago

New Orleans, United States Standard Mortgage Full time
Job DescriptionJob Description

Mortgage Loan Collector

 Standard Mortgage Corporation (SMC) is a strong national mortgage servicer with over 100 years in the mortgage industry, servicing loans in 18 states.   SMC enjoys relationships with all Federal Mortgage Agencies including Fannie Mae, Freddie Mac, FHA, VA, and USDA Rural Development, as well as other private investors.  SMC originates and services mortgages secured by single-family residences.

We offer a friendly, collaborative working environment with opportunity for professional growth.   Competitive pay and benefits, including group medical and dental plans, 401(k) with Corporate Matching Percentage, Flex Spending Plan, Life Insurance, Disability Pay, Paid Holidays, and Paid Time Off.

JOB RESPONSIBILITIES:

·         Establish direct communication with borrowers to resolve delinquent first mortgage loans within agency guidelines.

·         Offer payment options and Home Retention Programs for eligible borrowers.

·         Process payments on delinquent accounts.

·         Monitor payment plans and arrangements through consistent follow up communications.

·         Document actions and communications in servicing system.

·         Review and refer seriously defaulted loans for legal action within agency guidelines

·         Train, learn, and comprehend related areas of default mortgage servicing.

QUALIFICATIONS:

·         Prior mortgage related experience preferred

·         Experience with FHA, VA, Rural Housing, Fannie Mae, and Freddie Mac guidelines is a PLUS 

·         Organized and able to Multi-task

·         Excellent communication skills required

·         Available to work evenings and Saturdays when needed

·         Self-motivated and able to work and be productive in a time-sensitive environment

MINIMUM REQUIREMENTS:

·         High School Diploma or equivalent

·         Min. 2 years Collections experience

·         Computer literate

·         Familiar with Microsoft Office (WORD / Excel) and office phone systems

Join our team and become a part of the Standard Mortgage Family.

This position is located in our New Orleans downtown office in the heart of the CBD.

Standard Mortgage Corporation is an equal opportunity employer.

 

Company DescriptionAt Standard Mortgage we originate, service and sell mortgage loans secured by single family housing properties. Standard Mortgage was incorporated in 1925. The Company has multiple offices located throughout Louisiana and our newest office has opened in Richardson, TX.Company DescriptionAt Standard Mortgage we originate, service and sell mortgage loans secured by single family housing properties. Standard Mortgage was incorporated in 1925. The Company has multiple offices located throughout Louisiana and our newest office has opened in Richardson, TX.