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Customer Care Associate

4 months ago

Maple Grove, United States Color Me Mine Full time
Job DescriptionJob Description

Are you a people person with a passion for creativity? Join our team at Color Me Mine in Maple Grove as a Customer Care Associate, where you'll be the friendly face and helping hand that turns pottery into a delightful experience for our customers.

Responsibilities:

  1. Customer Engagement:

    • Welcome and assist customers in selecting pottery pieces, paint colors, and provide guidance on various painting techniques.
    • Create a positive and inviting atmosphere, ensuring a memorable experience for all patrons.

  2. Product Knowledge:

    • Become an expert on our pottery offerings, paint options, and studio processes to provide accurate and helpful information to customers.
    • Assist customers in understanding and utilizing our studio tools and resources.

  3. Order Processing:

    • Handle customer inquiries, orders, and reservations with efficiency and attention to detail.
    • Manage transactions, process payments, and maintain accurate records.

  4. Issue Resolution:

    • Address customer concerns or issues in a professional and timely manner, seeking solutions that uphold customer satisfaction.
    • Collaborate with management to escalate and resolve more complex concerns.

  5. Event Support:

    • Assist in coordinating and facilitating pottery parties, workshops, and events.
    • Ensure a smooth and enjoyable experience for customers participating in group activities.

Qualifications:

  • Previous customer service experience preferred.
  • Excellent interpersonal and communication skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Enthusiasm for arts and crafts is a plus.
  • Problem-solving skills and a proactive approach to customer satisfaction.
  • Available to work evenings and weekends

Perks:

  • Fun and creative work environment.
  • Opportunities for artistic expression and development.
  • Employee discounts on pottery.
  • Flexible scheduling options.
  • Tips

If you're a friendly and outgoing individual who enjoys helping others create lasting memories through art, we'd love to welcome you to our studio family. Apply now and be a part of the vibrant and creative community at Color Me Mine.

 

 

 

 

Company DescriptionColor Me Mine is a paint your own ceramics studio that provides would-be artists with the studio and supplies to create their own ceramic masterpieces.Company DescriptionColor Me Mine is a paint your own ceramics studio that provides would-be artists with the studio and supplies to create their own ceramic masterpieces.