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I/R Technician

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Job DescriptionJob Description

 

Qualifications:

  • At least 12 months experience within the last 5 years installing, repairing/maintaining, and testing residential/small business/government telecommunication service (POTS and HSI), including Design Services
  • At least 12 months of experience within the last 5 years connecting telecom color-coded wires and cables to terminals, attaching or detaching various kinds of hardware to wires, cables, buildings
  • Must have experience with Copper Networks
  • POTS - I&R (Install and Repair)
  • GPON (Install and Repair)
  • Must have experience with (Bonded) HSI and VDSL (Copper network)
  • Experience with residential cabling or telecommunication (commercial experience preferred but not required)
  • Must have a truck or SUV to carry a 25ft ladder*
  • Candidate should have experience trouble shooting shorts, grounds, opens and crosses in a copper network
  • Candidate should have experience running drops, understand what a NID is... and preferably have experience installing telecom cabinets in residential environment

 

Job Description:

  • Travel to territory and repair and installation of POTS and DSL lines
  • Test connections
  • Drop Fiber from OSP Arial lines
  • Test Broadband speed
  • Test Quality of POTS lines, as well as broadband quality
  • Ensure lines are secure, working, and finalized before leaving
  • Analyze and troubleshoot basic technical problems or issues
  • Review and discuss service order requirements and equipment requests with customers, evaluating customers' telecommunication needs and suggesting additional/alternative service as appropriate
  • Install, maintain/repair, and test residential/small business telecommunication service (POTS, Hicap circuits and HSI)
  • Initiate or perform cable cuts, transfer projects, and/or load balance cuts, and issues necessary to prevent blocking
  • Run cross-connects
  • Review, interpret and work with information on trunk orders, facility orders, message trunk orders, network design orders and/or circuit layout orders
  • Routinely inspect all parts of the frame for breaks or loose equipment
  • Test and check equipment and/or assists other employees in testing and checking equipment
  • Maintain daily frame logs for work unit credit, and files service orders
  • Connect, disconnect, remove, rearrange and maintain wires inside a central office
  • Connect wires and cables to terminals, and attaches/detaches various kinds of hardware to wires, cables, buildings, and poles
  • Use hand tools, power tools (air and electric), and specialty tools, including electric and electronic measuring devices (e.g., multi-meters, volt-ohm meters)
  • Perform continuity and/or conformance testing
  • Read and interpret customer service orders, repair tickets, technical (i.e., mechanical, electrical, digital) drawings, maps, blueprints, diagrams, etc. from supervisor or other designated employees and performs specified work