Call Center Associate
4 months ago
We are seeking a Call Center Associate to join our team You will be responsible for responding to tenant inquiries and concerns.
Responsibilities:
- Answer inbound calls courteously and professionally
- Provide information on proper procedures in response to inquiries
- Troubleshoot and resolve complaints
- Document and update records based on communication with tenants
- Develop and maintain a knowledge base of the required procedures
Qualifications:
- Previous Call Center experience
- Customer Service orientation
- Ability to Prioritize and multitask
- Strong verbal and written communication
- Good computer skills
Company DescriptionWe are a property management company with approximately 95+ apartment communities throughout New Jersey.Company DescriptionWe are a property management company with approximately 95+ apartment communities throughout New Jersey.
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