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Front Office Assistant Receptionist/Scheduler

4 months ago

Burbank, United States HOWARD C FRYDMAN Full time
Job DescriptionJob DescriptionBenefits/Perks
  • Retirement Plan
  • Health insurance
  • Paid time off
  • Bonuses
  • Holiday Pay
Job Summary We are seeking a friendly and experienced Front Office Assistant Receptionist/Scheduler to join the team at our busy medical practice. As a Front Office Assistant Receptionist, you will be responsible for answering phone calls, scheduling appointments, verifying insurance eligibility, processing medical record requests and scanning medical records. The ideal candidate is very detailed oriented, organized, has strong customer service and interpersonal skills, is reliable, and works well independently and within a team.  Responsibilities:
  • Answer phones promptly and professionally
  • Schedule patient appointments
  • Verify insurance coverage and eligibility
  • Request prior authorization from managed health plans
  • Data entry of demographics and medical history in scheduling and EMR Systems
  • Request and/or download medical records when necessary
  • Process medical record requests
  • Scan medical records
  • Assist front or back office, when necessary
Qualifications:
  • Must have at least 2-3 years of recent experience in front office
  • Proficiency in using office software and electronic medical record systems
  • Previous experience in insurance verification, in a healthcare setting
  • Familiarity with managed care plans and insurance terminology
  • Experience in managing patient appointments and office schedule
  • Excellent verbal and communication skills
  • Strong organizational skills with the ability to prioritize tasks effectively
  • Ability to multitask and handle multiple phone lines simultaneously
  • Strong attention to detail and accuracy in data entry and record keeping 
  • Ability to handle sensitive information maintain patient confidentiality
  • Strong work ethic and positive attitude
  • Proficient computer skills
  • English, Spanish (preferred)
 Job Type:  Full-time (Monday – Friday)Pay:   $19.00 - $23.00 per hour Expected hours:  36 – 40 per week