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Bakery Assistant Manager Trainee

4 months ago

Aurora, United States Centennial Smallcakes Full time
Job DescriptionJob Description

Smallcakes Cupcakery And Creamery, nestled in the heart of Aurora, Colorado, is on the lookout for an Assistant Manager Trainee to enhance our vibrant team. The perfect fit for us is someone who is mature, timely, driven, industrious, and actively involved. A candidate with a cheerful, extroverted demeanor who takes pleasure in customer interaction and can dependably commute to our location at 5616 S Gibraltar Way Unit H, Centennial (Aurora) is what we seek. As a Veteran Friendly and Equal Opportunity Employer, Smallcakes values diversity and inclusion.

We pride ourselves on a dynamic yet serene workplace atmosphere, brimming with camaraderie and laughter. Our team members enjoy a host of benefits, including a 401K retirement plan, paid time off, shared tips across all shifts, and employee discounts.

We’re eager to welcome a full-time enthusiast who is ready to:

  • Deliver stellar customer service both in-person and over the phone.
  • Welcome customers warmly and professionally.
  • Manage and address inbound email communications.
  • Process custom cake orders with meticulous attention to detail.
  • Demonstrate proficiency in Microsoft Office suite.
  • Address customer queries, grievances, and requests swiftly and effectively.
  • Collaborate with fellow team members for seamless operations.
  • Keep track of orders to ensure a smooth workflow.
  • Handle the POS system with precision for customer transactions.
  • Keep the workspace tidy and well-organized.
  • Take on additional responsibilities as needed.

Key skills we value:

  • Mastery of Microsoft Office.
  • Exceptional communication abilities, both verbal and written.
  • Robust customer service acumen, capable of managing challenging situations.
  • An enthusiastic, positive, and outgoing character.
  • The agility to thrive in a brisk environment while keeping an eye on the details.
  • Experience with cash registers or POS systems.
  • A collaborative spirit.
  • Retail bakery experience is a plus but not mandatory.
  • Knowledge of food preparation and safety standards is advantageous.
  • WordPress website management skills are a bonus.

Seize this thrilling chance to be part of a team dedicated to delivering outstanding customer service and shaping memorable experiences for our cherished patrons. Join us at Smallcakes and be a part of our sweet journey

Company DescriptionEstablished cupcake and specialty cake bakery. Recently purchased by new management and updated with new tools and equipment. Very clean and well lit kitchen.Company DescriptionEstablished cupcake and specialty cake bakery. Recently purchased by new management and updated with new tools and equipment. Very clean and well lit kitchen.