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Rental Car Agent

4 months ago

Hales Corners, United States Holz Motors Inc. Full time
Job DescriptionJob Description

Holz Motors is looking for a Rental Car Agent to provide exceptional customer service. They will learn about the customer’s rental needs. The ideal candidate possesses the following attributes:

  • Exceptional interpersonal and relationship building skills
  • Strong verbal and written communication skills
  • Strong organizational skills and the ability to multi-task
  • Ability to manage stressful or unusual situations to maintain good customer service

What you will do:

  • Prepare the rental agreement.
  • Provide excellent customer service in all customer contact situations
  • Complete administrative tasks including daily lists to assist the branch
  • Communicate via telephone and email in a friendly and helpful manner
  • Assist branch with returning and turnaround of vehicles as needed
  • Perform other job duties as assigned to meet the business needs
  • Inspect vehicle for damage, cleanliness and fuel levels before and after the rental period
  • Cleaning of rental vehicles inside and out.


Qualifications


About you:

  • High school diploma or GED
  • Minimum 1-year customer service or sales experience
  • Must be at least 21 and have a valid driver's license with a clean driving record
  • Ability to follow defined service and sales processes
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
  • Ability to communicate in other languages is a plus


Additional Information


Paid vacation after 1 year of employment , medical, dental, vision and 401(k), Basic Life and Supplemental Life benefits and future growth opportunities within the company.

At Holz Motors , we pride ourselves on having an inclusive and unique environment. We are an Equal Opportunity-Affirmative Action Employer – Minority / Women / Men / Disability / Veteran / Gender Identity / Sexual Orientation.

The information listed above is intended to describe the general nature and level of this position. Essential functions and responsibilities may change as business needs require. Your response to this advertisement may result in your consideration for employment with Holz Motors.