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    Job DescriptionJob DescriptionAbout Us: At Mastria Automotive, family values are at the heart of everything we do. We're more than just a workplace; we're a family. We embrace unwavering core values that prioritize the customer experience, family-oriented culture, and professional growth. As a forward-thinking and tech-savvy automotive group,...

Parts Clerk

4 months ago


Raynham, United States Mastria Automotive Full time
Job DescriptionJob Description

About Us: At Mastria Automotive, family values are at the heart of everything we do. We're more than just a workplace; we're a family. We embrace unwavering core values that prioritize the customer experience, family-oriented culture, and professional growth. As a forward-thinking and tech-savvy automotive group, we're looking for Parts Clerks to join our family and embark on a fulfilling career path while upholding our core values.

Our Core Values:

  • Customer-Centric: Our customers are at the center of everything we do. We prioritize their needs and satisfaction in every interaction.
  • Family-Oriented: We nurture a family-oriented culture where employees are valued, supported, and treated like family members.
  • Continuous Growth: We believe in continuous growth and learning, providing opportunities for our team to advance their skills and careers.
  • Financial Security: We are committed to increasing compensation as you advance in your career, ensuring financial security for you and your family.

What We Offer:

  • Competitive daily compensation with wages on demand
  • Enjoy Sundays off for quality family time and a better work-life balance
  • Access to the latest automotive technology in a family-oriented environment
  • Comprehensive paid training to help you succeed and grow within our family
  • Opportunities for rapid career advancement within our tight-knit team
  • 401K plan with matching options to secure your family's future
  • Paid vacation and holidays to cherish moments with your loved ones
  • Health and dental insurance to protect your family's well-being

Responsibilities:

  • Sells parts to all customers, over the counter, through the shop, or on the phone.
  • Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
  • Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line.
  • Answers phone calls, providing price quotes and other information.
  • Pulls and fills orders from stock. Notifies parts manager of out-of-stock parts or shop materials that need immediate attention. Locates out-of-stock parts from outside source and submit an emergency order, if necessary.
  • Notifies service advisor and the customer when special ordered parts have been received. Makes sure all internal requests for parts are billed on service repair order.
  • Ensures that all charge sales are signed by the customer. Ensures that all customers receive their copy of the invoice.
  • Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
  • Perform other duties as assigned.

Qualifications:

  • Professional demeanor
  • Strong communication skills
  • Highly organized
  • Excellent interpersonal skills
  • High School Diploma or equivalent
  • At least 1 year experience

Join our Mastria Auto Group family, where our core values of ethics, professionalism, customer focus, intelligence, dedication, and resourcefulness define our culture. Be a part of the future of automotive parts department by applying now. Start an enriching career journey with us and uphold our unwavering commitment to family, growth, and excellence