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Sales Associate/Design Advisor

4 months ago

Irvine, United States Ambiance Home Full time
Job DescriptionJob Description

*Sales Associate Job Requirements:*

Our Ambiance Home Sales Associates transform store guests into loyal customers. When guests enter the store, you’re the person who guides them. As the expert on home furnishings, you create inspiration, enthusiasm, and excitement about Ambiance Homes’ products. You help our guests discover the styles that reflect their lives and help them design rooms they will love to live in. This role will help the Sales team meet its goals by offering an extraordinary and one-of-a-kind customer focused store experience through exceptional service. This is an excellent opportunity for an entrepreneurial, focused, and ambitious sales professional who has a passion for lifestyle retail and thrives in a fast-paced, high energy environment.

To be a successful Retail Sales Associate at Ambiance Home, you must be someone who:
* Is an outgoing, friendly and personable individual who is easy to talk to.
* Enjoys interacting with others.
* Conveys information in a way that inspires action.
* Gets excited by developing and sharing fresh ideas and values working as a part of a team.
* Thrives in an environment that rewards for delivering impeccable customer service.
* Enjoys a fast paced environment that allows you to work with multiple guest and projects on any given day.


_We are an equal opportunity employer and provide a drug-free working environment. _

*ESSENTIAL DUTIES AND RESPONSIBILITIES*
* Greet, engage, and determine customer’s needs in the store to ensure we create a customer focused environment that ensures outstanding service.
* Take pride in achieving personal selling goals and contribute to the store achieving monthly sale goals.
* Maintains store appearance to merchandising & cleanliness standards.
* Positively and proactively help solve problems for our customers and balance multiple customers in a fast-paced retail environment.
* Influence customer buying decisions, by communicating information about the quality, value and style of product.
* Assist customers with furniture and fabric selections. Secure and complete in-home design calls.
* Select and price special order merchandise.
* Keep customer well informed about their order and any status changes.
* Maintain relationships with past clients and follow up with new leads.
* Maintain a Client Management Binder and manage open orders to exceed customer expectations and ensure satisfaction.
* Maintain knowledge of all product information and current leads.
* Utilize retail POS Systems.
* Organize and stock merchandise as necessary.
* Contribute to build and maintain a positive morale in store.
* Maintain a positive, upbeat and energetic demeanor.
* Actively participate in store meetings and training sessions.
* Promote a strong sense of teamwork by working together safely, effectively, respectfully and efficiently with all associates.
* Protect Company assets by ensuring adherence to all Loss Prevention procedures.
* Demonstrate a high level of integrity and uphold all company policies, standards and procedures.
* Perform other duties as assigned.


*PHYSICAL REQUIREMENTS*
* Professional appearance and demeanor
* The ability to be able to stand/walk for extended periods of time
* Must have ability to safely lift minimum of 25 lbs. without restrictions
* Able to regularly perform store maintenance items: sweep, vacuum, empty trash, clean
* Ability to use and climb ladders safely
* Requires ability to perform repetitive motions (i.e. hanging, folding, ringing up customers, etc.)
Job Type: Full-time

Store Hours:
* Monday-Friday: 10 am- 6 pm
* Saturday: 10 am- 5 pm
* Sunday: 11 am- 4 pm
_\*\* Team members hours start 15 minutes prior to store opening and end 15 minutes after store closing\*\*_


Education:
* High school or equivalent (Required)
Experience:
* Sales: 1 year (Preferred)
Work authorization:
* United States (Required)


Skills Needed:
* Strong communication and interpersonal skills
* Excellent oral and written communication skills
* Ability to examine issues strategically and to determine priorities quickly


Compensations:
* $30,000 to $90,000+ based on sales performance.
* Bonuses
* Generous employee discount on home furnishings sold in our store to help you create your own dream home.


Additional Benefits:
* Paid vacation & holiday pay.
* Competitive pay.