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Product Support Specialist

4 months ago

Waxahachie, United States Local Government Solutions Full time
Job DescriptionJob Description

We are seeking a qualified Product Support Specialist to become an integral part of our team Your experience working as a JP Court Clerk or i a Municipal Court Clerk could land you this amazing opportunity with one of the most widely used Case Management vendors in Texas. We have one position remaining for the right individual to help train, support, and work with our software development teams to test and document software procedures and concepts.

Responsibilities:

  • Learn to use and assist clients with issues encountered while using our software.
  • Collaborate with the product development teams to ensure they address issues resulting from software bugs.
  • Work with clients to refine designs and secure final approval for development and production.
  • Collaborate with fellow staff and learn to train users.
  • Travel to client sites may be required.

Qualifications:

  • Previous experience in Justice and Municipal Courts is a significant plus.
  • Familiarity with Court Case Management processes and procedures.
  • Excellent presentation skills.
  • Deadline and detail-oriented.

If you meet the qualifications and are interested in joining our team, we encourage you to apply This is a fantastic opportunity to leverage your court experience in a dynamic and supportive environment.

Company DescriptionLocal Government Solutions (LGS) is celebrating its 25th year specializing in comprehensive SaaS solutions for state, local and municipal government offices.

At LGS we understand balancing the right combination of technology and cost can be difficult for our customers. We are experienced in helping our clients get the most for their budget dollar. In fact, our software and process engineers continually show customers how they can improve integration, enhance system security, and strengthen data integrity, while lowering their overall Information Technology investment. Best of all, we guarantee there will never be any hidden cost Our proven solutions simply provide a predictable computing budgets year after year.

Join a winning team here at LGS. where the average tenure is over 15 years of services.Company DescriptionLocal Government Solutions (LGS) is celebrating its 25th year specializing in comprehensive SaaS solutions for state, local and municipal government offices. \r
\r
At LGS we understand balancing the right combination of technology and cost can be difficult for our customers. We are experienced in helping our clients get the most for their budget dollar. In fact, our software and process engineers continually show customers how they can improve integration, enhance system security, and strengthen data integrity, while lowering their overall Information Technology investment. Best of all, we guarantee there will never be any hidden cost Our proven solutions simply provide a predictable computing budgets year after year. \r
\r
Join a winning team here at LGS. where the average tenure is over 15 years of services.