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AR & Order Processing Associate
4 months ago
_________________________________________________________________________
TITLE: Accounts Receivable & Order Processing Associate
REPORTS TO: Winery Controller
SUPERVISORY RESPONSIBILITIES: None
EXEMPT ( ) NON-EXEMPT ( x )
OBJECTIVE: The Accounts Receivable & Order Processing Associate is responsible for accounts receivable and billing data functions for all winery properties managed by Pacific Union Company.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Order Processing
- Offering activities
- Process allocation orders into sales orders
- Validate accuracy of order information
- Process credit card charges
- Process check and cash bank deposits
- Process receipt of customer wire payments
- Print customer receipts, cover letters and envelopes; mail to customer
- Contact customers with declined and invalid cards to resolve problem; re-process as appropriate
- Confirm orders created are correctly representative of originating blanket order
- Throughout entire offering, work closely with Client Services team to support exceptional offering performance and subscriber experience
- Non-Offering activities
- Address open CRM cases and process to completion
- Ad-hoc processing of sales orders
- Ad-hoc invoicing of special items
- Print and mail customer receipts for credit card, check, and wire transfer payments
- Contact customers with declined and invalid cards to resolve problem; re-process as appropriate
- Process address updates prior to fulfillment cycles
- Process check and cash bank deposits
- Process receipt of customer wire payments
- Daily sync of winery POS software with accounting software
- Interface with winery events team to process full-cycle events orders
Accounts Receivable
- Monthly closing activities
- Reconcile open orders subledger to balance sheet G/L accounts
- Scrub open orders subledger for incomplete or inaccurate order data and correct as appropriate
- Write-off small customer balances per internal policy
- Non-Closing activities
- Support cross-departmental efforts to collect on aging receivables
- Ad-hoc subledger reconciliation
- Ad-hoc business unit analysis
NON-ESSENTIAL DUTIES AND RESPONSIBILITIES:
Performs all related duties as assigned
QUALIFICATION REQUIREMENTS:
- Minimum AA in Accounting or equivalent preferred
- Proficiency with Microsoft Word, Excel, and other Microsoft Office applications; Adobe Acrobat
- Excellent organizational skills
- Professional, efficient, detail and service oriented
- Able to work as a team member as well as independently
- Flexible and able to manage and adjust to changing priorities
- Strong written and verbal communication skills
- Proactive, honest, trustworthy and with a positive attitude
- Self-motivated
PHYSICAL REQUIREMENTS:
Willingness and ability to:
- Lift and handle materials weighing up to 40 pounds.
- Work overtime whenever required.
- Sit for extended periods.
- Grasp, stoop, carry and crouch.
- Perform tasks using standard computer equipment
