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Sales Coordinator
4 months ago
Responsibilities:
Coordinates appliance phone support for inquiries from sales.
Incoming and outgoing calls to customers in order to schedule their appliance delivery/install.
Prepares timely and accurate information to incoming requests and status inquiries.
Attention to detail when scheduling and coordinating delivery.
Maintain accurate calendars and systems software data
Resolve customer complaints regarding sales and service
Help improve customer satisfaction by ensuring accuracy and timely processing of orders
Collaborates with other departments and locations to ensure timely shipment of orders. Expedite as required.
Regular and reliable attendance
Other duties as assigned
Qualifications:
Prior customer service experience
Ability to learn ***'s computer software
Excellent communication, time management and organizational skills
Pleasant phone etiquette
Knowledge of Microsoft Outlook
Ability to learn quickly and multi-task
Service minded, aggressive and congenial
Comments for Suppliers: Monday-Friday
8:30-5:00, 1/2 hour unpaid lunch
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