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Bilingual Medical Secretary
3 months ago
Bilingual Medical Secretary For a Primary Care Department
Type: Temp-to-Perm
Schedule: Monday through Friday 8AM – 5PM
Requirements:
- 1+ year of administrative experience in healthcare setting required (patient service/patient access/related)
- Must be bilingual, English / Spanish
- High school diploma or equivalent
Responsibilities:
- Schedule, cancel, and/or reschedule patient appointments
- Check-in/check-out appointments and create follow up visits
- Complete patient registration
- Accurately collect, verify, and data enter demographic and insurance information
- Answer calls through multiline phone system
- Document clear and concise telephone encounters or RX refill requests and route appropriately
- Navigate and document in the Electronic Medical Record (Epic), to access relevant and appropriate information
- Interact in a professional, friendly, and welcoming manner while capturing accurate information in order to provide superior customer service