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Front Desk Receptionist
4 months ago
About us
We are a Christian company that focuses on brain health using technologies, practical neuroscience, and guidance.
Front Desk Receptionist
Christian health and wellness center in Auburn Hills looking for a Front Desk Receptionist. We will train. Entry-level position. 25-38 hours per week. Flexible Scheduling. Must have a passion for helping people.
Job Responsibilities:
-To support our team in offering exclusive brain technologies for our growing list of clientele.
-Learn our protocols and systems.
-Follow client tracking and calendar schedules.
-Exemplary Verbal Communications required to:
*Answering phones, screen calls, schedule appointments & perform collections (either in person or by phone) from clients/prospective clients.
*Maintaining client relationships by developing rapport and ascertaining the needs of the client.
-Complete other clerical receptionist duties such as updating spreadsheets, preparing letters, photocopying, greeting clients, and administrative assistant to the owners.
-Invoice & submit payments to the Accounting System.
-Help maintain accurate records of clients and their sessions using CMS.
-Adhere to all company policies, procedures, ethics, and codes.
Relationships and Roles:
-Maintain contact with our team to ensure high levels of customer satisfaction.
-Demonstrate ability to interact and cooperate with all BLC team members.
-Build trust, communicate effectively and focus on serving clients and teammates.
-Collaborate with others, solve problems creatively and demonstrate high integrity.
-Proactively establish and maintain effective working team relationships.
Required Skill Sets:
-Must be able to type 40+ WMP.
-Experience with Microsoft Office products, Google Work Space or equivalent.
-Strong experience in phone communications.
-Capacity to organize, multitasks, prioritize and work under pressure.
-Prior office experience preferred.
Job Specifications:
-Flexible hours (hours may vary based on your scheduling objectives)
-Willingness to work hard with a team of professionals.
-Hourly pay based on skill set and performance level.
Job Types: Full-time, Part-time
Pay: $13.00 - $15.00 per hour
Expected hours: No less than 25-30 per week
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 6-8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Education:
- High school or equivalent
Experience:
- Customer service: 1 year (Preferred)
