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Customer Service Representative
4 months ago
Our Vision:
To be so remarkable we become a beloved household name.
Our Purpose:
To build a service community that enriches people’s lives by delivering amazing experiences.
What We Do:
We provide a reliable and amazing end to end experience repairing, maintaining, and enhancing homes and businesses throughout Washtenaw and Southern Livingston Counties.
It all begins with you as our Customer Experience Specialist because you are the first point of contact for our customers. Your positive, upbeat, and professional interactions with our customers prepares them for an outstanding Customer Service Experience.
What we expect from you-
· Outstanding interpersonal skills
· The ability to clearly listen before determining your response.
· Multitask in a fast-paced environment.
· Great time management skills
· Ability to quickly learn and utilize software.
Our Customer Experience Specialist takes incoming calls and responds to online inquiries assisting our customers with their Home and /or Business Improvement, Maintenance, and Repair needs. Your outstanding listening skills will allow you to determine the best course of action to properly schedule the right Service Professional and/or Estimator for our customers to continue their journey to a great Customer Service Experience.
Successful candidates will be required to work Monday – Friday, 8 am to 5 pm. As a valued member of our team, you will be eligible for the following:
· Paid Vacation
· Paid Holidays
· Health Reimbursement Arrangement (HRA)
· 401k
· Uniforms
This is an hourly position with starting pay ranging from $18 to $22 per hour.
Who we are:
My Handyman is a locally owned and operated franchise of Neighborly, the largest home services provider in the country. Our office is located on the west side of Ann Arbor, and we have serviced customers throughout Washtenaw and Southern Livingston Counties since 2001.
Company DescriptionMy Handyman of Ann Arbor, Saline, Chelsea is located on the west side of Ann Arbor, and has been providing quality work and an outstanding customer experience since 2001. We provide maintenance/repair, home improvement, and remodeling services throughout Washtenaw and Southern Livingston Counties.Company DescriptionMy Handyman of Ann Arbor, Saline, Chelsea is located on the west side of Ann Arbor, and has been providing quality work and an outstanding customer experience since 2001. We provide maintenance/repair, home improvement, and remodeling services throughout Washtenaw and Southern Livingston Counties.