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Outreach Specialist

3 months ago

Roseburg, United States Skill Demand Full time
Job DescriptionJob Description

Location: Remote position, but must be based in or around Grants Pass, Roseburg, or Medford

Background

Are you passionate about promoting energy efficiency and making a positive impact in your community? We are seeking a dedicated Outreach Specialist to join our team in Southern Oregon. This role involves a balance between retail outreach (non-sales) support and administrative tasks. You will support retail locations, engage with energy efficiency programs, and perform administrative duties to help residents lower their energy bills.

Skill Demand Energy is a nationally certified minority-owned company with our Corporate Headquarters in Indianapolis, Indiana, and multiple offices across the U.S. We partner with utilities, local and state governments, and other entities to reduce America's energy usage within the residential, commercial, industrial, and government sectors. As a dynamic, multicultural firm, we are fully committed to creating inclusive and equitable working environments that foster diversity and professional success. Our work is built on cultivating trust and acting with transparency, and we recognize that representation matters.

Our Vision

An equitable clean energy economy.

Our Oregon Team

We are committed to creating an inclusive and equitable working environment while achieving results with our clients and customers. We believe that this approach enables us to develop innovative methods necessary to achieve our shared vision.

Responsibilities:

Retail Support (50%)

· Conduct regular visits to participating locations with a single product category every four to six weeks.

· Maintain up-to-date records of location visits.

· Build and maintain strong relationships with management and sales floor staff.

· Place and manage point-of-purchase (POP) materials to enhance product visibility.

· Perform quality assurance checks to ensure accurate product pricing and stocking.

· Provide resources to sales staff, educating them on the key benefits of our program products.

· Conduct outreach to non-participating retail locations to identify barriers and opportunities for collaboration.

· Engage new locations and introduce new program product categories at existing locations.

· Recommend lead generation strategies and promotional tactics to drive customers to our retail partners.

· Collaborate with retailers to organize and host targeted events.

· Identify opportunities for crossover community outreach events to maximize impact.

· Perform other duties as assigned.

 

Administrative Support (50%)

· Perform data entry and maintain accurate records.

· Process applications that assist residents in lowering their energy bills.

· Work closely with community partner organizations to support customers in reducing energy expenses.

· Manage and organize administrative tasks to ensure smooth operation of energy efficiency programs.

· Communicate effectively with team members and community partners to coordinate efforts.

· Process energy efficiency incentive applications for our community partners.

· Maintain and update multiple project tracking systems.

· Train and guide new partners on how our incentives work and streamline their paperwork submission process.

· Track all projects and respond to project status requests.

· Collaborate with team members to finalize incentive submissions.

· Access and update our customer relationship management database.

· Attend meetings with community partners as needed.

· Proactively communicate with stakeholders regarding project successes and challenges.

· Desired: ability to identify trends within our community partners' projects and suggest improvements.

· Desired: ability to offer solutions for improving systems over time.

· Desired: ability to help partners understand how to increase their project submissions.

Qualifications

· Previous experience in outreach roles preferred.

· Strong communication and project management skills are essential.

· Detail-oriented with the ability to maintain accurate records.

· Self-motivated and able to work independently.

· Passion for promoting energy efficiency and community engagement.

· Thrives in working remotely but likes to travel for in-person engagement.

· Must have a reliable vehicle, a valid driver's license, and be comfortable with extensive driving.

· High School Diploma, but College Degree preferred.

 

If you are committed to making a difference in your community and have the skills and drive to excel in this role, we encourage you to apply