Customer Service Representative
4 months ago
E&M Consulting, Inc. (E&M), is a Publishing and Software/App development company headquartered in Chaska, MN. E&M is hiring career-driven full-time CSR to join our fast growing, National award-winning company.
CSR Requirements:
- Proficient in Microsoft Office Suite and Computer Operations
- Excellent Typing Skills
- Team player who is self-motivated
- Excellent verbal/written communication and phone skills
- Ability to perform in fast-paced environment
- Ability to multitask with interruptions
- Organization and punctuality are essential
Responsibilities:
- Assist the team with day-to-day workflow to ensure continued office functionality.
- Assist with Online Research.
- Email and Phone communication with advertising clients will require a friendly, engaging, and positive attitude.
- Email and Phone communication for any outstanding invoices.
- Utilize CRM platforms and online technology to guide customers through the purchasing process.
- 60-70% of the job is spent on the phone.
Benefits:
- Monthly Bonus Opportunities
- Full-time position: Monday-Friday from 7:30am-4:00pm
- This is an on-site position
- Health and Dental Insurance
- Paid Holidays
- Paid Time Off (PTO)
- Paid Sick Leave
- Simple IRA Retirement Plan
- Advancement Opportunities
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