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Administrative Assistant I

4 months ago

Chula Vista, United States Community Health Group Full time
Job DescriptionJob Description

POSITION SUMMARY

Provides secretarial and administrative support to Case Management Department staff by coordinating meetings, assists in the development of processes to improve timeliness and ensure accuracy of health assessment related documents, prepares reports, maintain logs and inventory of office supplies inventory.

 

COMPLIANCE WITH REGULATIONS

Works closely with all necessary departments to ensure that utilization management processes, programs and services are accomplished in a timely and efficient manner. Works in accordance with CHG policies and procedures, and in compliance with applicable state and federal regulations, including CMS and DHCS.

 

RESPONSIBILITIES

  • Support staff meetings including but not limited to building agenda and taking minutes.
  • Conduct outreach calls as needed to members in order to gather information pertaining to health needs and follow up.
  • Conduct outreach calls to providers in order to ensure receipt of medical records, member history, and care plans.
  • Orchestrate and schedule business meetings.
  • Maintain Excel worksheets and monitor their accuracy.
  • Prepares reports and queries for use by IHA schedulers and physicians.
  • Report deviations to workflow to the Manager of Case Management.
  • Order supplies for members of the Case Management Department.
  • Type, format, and develop various documents for presentations, business letters, and health education material under the direction of the Manager of Case Management.
  • Facilitate completion of timesheets.
  • Organize, create, and maintain systems for archiving essential member information and related documents.
  • Assist in maintaining office decorum through organization of cabinet placements, boxes, etc.
  • Supports the team effort by performing other duties as assigned or requested; participating in meetings and on committees as requested; abiding by company and department policies and procedures.
  • Exhibits excellent work habits by reporting as scheduled and being ready for work at established times, returning from breaks and meal periods promptly, following safety and other company policies and procedures, maintaining a neat and orderly work area.

EDUCATION

  • Associates Degree or comparable work experience.

 

EXPERIENCE/ SKILLS

  • Three years related work experience; in health care administration preferred.
  • Ability to operate a personal computer, telephone, fax, and copier.
  • Proficiency in various computer applications including advanced word processing (i.e., merge features for labels, letters, name badges, graphic design), Microsoft Word, Excel, Access, Outlook e-mail and calendar; data entry into multiple software programs; ability to perform research on the Internet.
  • Bilingual (English/Spanish)
  • Ability to provide exemplary customer service; interface with all levels of staff and outside agencies; organize work effectively; determine priorities; detail-oriented; work independently; exercise good judgment and problem solving skills; team player; maintain confidentiality.

 

PHYSICAL REQUIREMENTS

  • Required mostly to sit, but also stand, walk, use hand to finger controls, and occasionally required to crouch or kneel.
  • Must be able to lift and/or move up to 10 pounds.
  • May require prolonged telephone use.
  • Moderate office noise level.
  • May be required to work evenings, early mornings and/or weekends
  • May required some driving within San Diego County.

 

Community Health Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on any protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, and trainings. Community Health Group makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, see Personnel Policy 3101 Equal Employment Opportunity/Affirmative Action .

 

 

 

 

Company DescriptionCommunity Health Group (CHG) is a locally-based nonprofit health plan serving more than 360,000+ members in San Diego County. For 38 years CHG has been dedicated to coordinating quality care and providing exceptional customer service. Our more than 300 committed and well-trained employees do this as stewards of government funds from health-related programs (Medi-Cal and Cal MediConnect) designed to protect the most vulnerable people in our society. Providing access to culturally sensitive, quality care for our members is at the heart of what we do each and every day.Company DescriptionCommunity Health Group (CHG) is a locally-based nonprofit health plan serving more than 360,000+ members in San Diego County. For 38 years CHG has been dedicated to coordinating quality care and providing exceptional customer service. Our more than 300 committed and well-trained employees do this as stewards of government funds from health-related programs (Medi-Cal and Cal MediConnect) designed to protect the most vulnerable people in our society. Providing access to culturally sensitive, quality care for our members is at the heart of what we do each and every day.