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Installations and Operations Assistant

3 months ago

Kent, United States MFI (Multi Family Interiors) Full time
Job DescriptionJob Description

MFI is a busy and growing multi-family flooring company based out of Kent, WA. We are seeking an Installation assistant to join our team in our Seattle Metro market. This is an office-based position where you will be working with a team coordinating the flooring installation process from beginning to end.

Job Description: Full-Time Installation Assistant (Multi-Family Flooring Company)

Role Overview:

The Installation Assistant plays a crucial role in ensuring the smooth functioning of our multi-family flooring operations. They will be responsible for assisting the Installation Supervisor and communicating with installers, sales representatives, and other team members to facilitate the completion of installations, maintain quality standards, and enhance customer satisfaction.

Daily Responsibilities:

  1. Communication and Coordination:

    • Answer Installer and Sales Reps Calls: Respond promptly to phone, email and texts with our installers and sales reps.

    • Problem-solving: Assist in resolving job access and job-related issues, ensuring timely solutions.

    • Effective Communication: Maintain clear and concise communication in person and over the phone. Communicate and guide installers in the field to ensure a quality installation. Process new orders and answer customer calls.

  2. Job Documentation:

    • Job Notes: Take accurate and detailed notes related to each job. Add relevant information to job records, ensuring accurate documentation and notifying sales reps and installers of all pertinent information.

  3. Language Skills:

    • Bilingual: Proficient in both English and Spanish is preferable.

  4. Computer Proficiency:

    • Good Computer Skills: Comfortable using computer software and tools for job tracking, communication, and data management. We will train you in our systems.

  5. Flooring Industry Knowledge:

    • Desirable: Familiarity with the flooring industry or installation processes is helpful (although not mandatory, we will train you).

  6. Task Management:

    • Multi-Tasking: Ability to handle multiple tasks simultaneously without compromising quality.

    • Job Scheduling: Assist in scheduling jobs efficiently, considering installer skills and ability.

  7. Subcontractor Compliance:

    • Document Management: Maintain accurate records of subcontractor documents. Keep track of subcontractors’ compliance with state licensing requirements, Bonds and Insurance.

Benefits after 90 days:

  • Health Benefits/401k after 90 days

Education: High school diploma or equivalent (additional relevant certifications are a plus).

 

Company DescriptionMFI prioritizes the needs and satisfaction of its customers. We strive to understand our customers' needs, provide excellent service, and build long-term relationships with them. MFI's culture is built on the principles of transparency, honesty, and integrity, and it is reflected in every aspect of our company's operations, from sales and customer service to installation and after-sales support.

MFI is committed to providing high-quality products and services. We invest in the best materials, technology, and processes to ensure that the flooring products we offer are of the highest standard. Our culture is built on the principles of attention to detail, excellence, and continuous improvement.

MFI is committed to staying at the forefront of the industry by constantly exploring new ideas and technologies. We are open to new ways of doing things and are not afraid to take risks. We encourage our employees to think creatively, experiment, and push the boundaries of what is possible. Our culture is built on the principles of creativity, experimentation, and forward-thinking.

MFI specializes in providing flooring solutions for multi-family residential properties such as apartments and townhomes. We offer a wide range of flooring options, including carpet, luxury vinyl plank, and sheet vinyl to meet the diverse needs of property managers and residents. MFI has been doing business since 1997, we are growing and expanding every yearCompany DescriptionMFI prioritizes the needs and satisfaction of its customers. We strive to understand our customers' needs, provide excellent service, and build long-term relationships with them. MFI's culture is built on the principles of transparency, honesty, and integrity, and it is reflected in every aspect of our company's operations, from sales and customer service to installation and after-sales support.\r
\r
MFI is committed to providing high-quality products and services. We invest in the best materials, technology, and processes to ensure that the flooring products we offer are of the highest standard. Our culture is built on the principles of attention to detail, excellence, and continuous improvement.\r
\r
MFI is committed to staying at the forefront of the industry by constantly exploring new ideas and technologies. We are open to new ways of doing things and are not afraid to take risks. We encourage our employees to think creatively, experiment, and push the boundaries of what is possible. Our culture is built on the principles of creativity, experimentation, and forward-thinking.\r
\r
MFI specializes in providing flooring solutions for multi-family residential properties such as apartments and townhomes. We offer a wide range of flooring options, including carpet, luxury vinyl plank, and sheet vinyl to meet the diverse needs of property managers and residents. MFI has been doing business since 1997, we are growing and expanding every year