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Access Control Technician
4 months ago
- Competitive Wages
- Tools Provided
- Uniforms Provided
- Company Vehicle
- Paid Training
- Flexibility
- Career Advancement Opportunities
- Growing Industry
- No travel out of state
- No after hours service calls
- Relocation bonus
- Wellness resources
- Competitive salary
- Paid time off
Job Title: Access Control Technician
Reports To: General Manager or Franchise Owner
Key Areas of Responsibility:
The Access Control Technician position is a technical role and is key to the growth of the company. The Access Control Technician position is a hands-on technical position in the field with clients. Ideal candidates will have experience with access controls, wiring and surveillance cameras hardware and software knowledge and demonstrate the ability to solve problems in the field.
Requirements/Responsibilities
- 3-5 years experience in technical hands-on field experience in security solutions, access controls, surveillance cameras, wiring.
- Drive company vans to commercial clients to Inspect, install, and services all commercial access and video systems.
- Experienced with service, install and configure of access controls, card readers, wiring, cameras, cctv hardware and software
- Respond to customer questions and requests.
- Recommend corrective services to adjust customer complaints.
- Diffuses difficult and complex customer issues.
- Defines the scope of add-ons and change orders, seeks customer approval, and writes up paperwork.
- Performs site visits with sales consultants for existing or potential clients.
- Takes responsibility for the project from first walk-through to final sign-off and hand-offs to service.
- Maintains accurate records of all inspections/service calls and troubleshooting as required including documentation and updating paperwork.
- Acts as onsite project lead to meet project timelines and goals and oversees lead technicians, technicians, apprentices, and subcontractors.
- Other duties as required by management.
- Experience with specific brand systems mentioned below is useful but not all required.
- Access Control - CDVI, PDK, Avigilon ACM, Brivo, OpenPath
- Credentials and Biometrics - card readers, smart phones, fingerprint, facial recognition, pin pad, HID
- CCTV - Dahua, Hanhwa, Exacq, Avigilon , Axis
- Lock Hardware HES, GLS, Rutherford, Schlage, Allegion Brands, Assa Brands, SDC Controls, Lock Retrofit Kits, Magnetic Locks, Electrified Trim Sets, Electrified Crash Bars, Electrified Strikes, Electrified Handsets, Schlage NDE
- Networks - Testing and Termination
- Wireless- Ubiquiti
- Must be able to fluently understand, speak, and write English.
- Ability to push, pull, and lift at least 50 lbs-100 lbs.
- Ability to meet all application requirements
- Ability to kneel, crouch and stoop.
- Ability to reach above and below the shoulders.
- Ability to use hands and fingers to grasp, twist, and pull.
- Ability to climb a ladder and work above ground.
- Withstand external weather conditions year-round.
