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Parts Counter Sales

3 months ago

Romulus, United States M&K Truck Centers Full time
Job DescriptionJob Description

The Parts Counter Salesperson performs a variety of customer service, in store marketing, promoting, advertising and stocking duties related to the receiving, sale and delivery of parts and accessories. This is a 2nd shift position working Monday thru Friday 1:30-10:00 PM EST.

Essential Functions

  • Read catalogs, or computer displays to determine replacement part stock numbers and prices.

  • Determine replacement parts required, according to inspections of old parts, customer requests, or

  • customers' descriptions of malfunctions.

  • Receive and fill telephone orders for Mack and Volvo parts.

  • Fill customer orders from stock.

  • Prepare sales slips or sales contracts.

  • Receive payment or obtain credit authorization.

  • Take inventory of stock.

  • Advise customers on substitution or modification of parts when identical replacements are not available.

  • Examine returned parts for defects, and exchange defective parts or refund money.

  • Mark and store parts in stockrooms according to prearranged systems.

  • Catalog and categorize parts for proper placement on the stock shelves.

  • Lifting up to 75 lbs independently.

Qualifications

  • 1 year of parts counter sales experience required.

  • Experience with CDK is a plus.

  • Ability to read and comprehend instructions and information.

  • Excellent communication skills.

  • Some sales experience.

  • Will be trained on the dealership’s computer system.

  • Professional appearance.

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