Guest Service Advocate

4 months ago

Saint Louis, United States Primo Partners-Ben & Jerry's-Starbucks Full time
Job DescriptionJob Description

Guest Service Advocate is our name for team members that are the face of the business and exhibit extraordinary knowledge of Ben & Jerry’s chunks and swirls while also providing world-class service to each and every customer.

Guest Service Advocate’s will report directly to a Guest Service Team Leader, Hospitality Expert, Operator Apprentice and General Manager. Their training is specialized around daily in-store and out-of-store operational functions with an additional focus on becoming an expert at scooping, waffling and being a flavor coach.

Accountabilities of Guest Service Advocate:

  • Ensure customer and peer satisfaction with your passion and enthusiasm

  • Takes personal responsibility for making things happen

  • Provide assistance in the daily operations for their shift

  • Lives, breathes and displays the 30 Primo Fundamentals

  • Energetic and positive communication master that is a culture builder

  • Maintains a solution orientation culture rather than a problem orientation culture

  • Ensure that all opening and closing procedures are followed and executed in a timely manner

  • Ensure proper product proportioning through daily scoop practice

  • Participate in store meetings with all other peers and attend other meetings and activities as needed

  • Genuinely engaged with and involved within and around your local community

Compensation and Benefits:

  • Part-Time Hours with availability to work weekends and late nights

  • Competitive Hourly Rate + Tips

  • 1 free large item after each shift worked

  • Complimentary small Birthday Cake during your Birthday Month

  • Personal and professional development toward Customer Service Team Leader and beyond



About Team Primo’s Ben & Jerry’s Ice Cream:

Working at Ben and Jerry’s is about making people happy with lots of Ice Cream It’s about being independent, having fun, making new friends and earning extra dough. As a Ben & Jerry’s team member, you are the smiling face that greets and serves clients and our community. Working with us will give you the fun and financial rewards you are looking for. You’ll learn new things, get recognized and learn everlasting skills.

Established in 2008 by lifelong friends, This Ben & Jerry’s is locally owned and operated and goes by the name of PRIMO. It all started with a single scoop shop and has since grown to multiple shop locations, along with booming, trailblazing, and system-leading Off Premise Catering operations in North Carolina, Georgia, Florida, Tennessee and Texas. Do you possess the core values that we've identified as Team Primo’s guiding principles?


Passionate

Servant Leadership

Fun

Love/ Compassion

Knowledgeable

Resourceful


Ben & Jerry’s is an equal opportunity employer.



  • Guest Advocate

    1 day ago

    Saint George, Utah, United States Target Full time

    About the RoleWe are seeking a highly motivated and customer-focused Guest Advocate to join our team at Target. As a Guest Advocate, you will be responsible for delivering an exceptional guest experience by providing personalized service, resolving guest concerns, and promoting our products and services.Key ResponsibilitiesProvide exceptional guest service...

  • Guest Advocate

    8 hours ago

    St. Louis, MO, USA, United States Target Full time

    About the RoleWe are seeking a highly motivated and customer-focused Guest Advocate to join our team at Target. As a Guest Advocate, you will be responsible for providing exceptional guest service, ensuring a seamless shopping experience, and driving sales growth.Key ResponsibilitiesProvide personalized service to guests, anticipating their needs and...

  • Guest Advocate

    5 days ago

    St. Louis, MO, USA, United States Target Full time

    About the RoleWe are seeking a highly motivated and customer-focused Guest Advocate to join our team at Target. As a Guest Advocate, you will play a critical role in delivering an exceptional shopping experience for our guests, ensuring they feel welcome, inspired, and rewarded.Key ResponsibilitiesCreate a welcoming environment by authentically greeting all...

  • Guest Advocate

    2 weeks ago

    St. Louis, MO, USA, United States Target Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Guest Advocate. As a Guest Advocate, you will play a critical role in delivering an exceptional shopping experience for our guests.Key ResponsibilitiesCreate a welcoming and inclusive environment for all guestsProvide personalized service to guests,...

  • Guest Advocate

    2 weeks ago

    St. Louis, MO, USA, United States Target Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Guest Advocate. As a Guest Advocate, you will play a critical role in delivering an exceptional shopping experience for our guests.Key ResponsibilitiesCreate a welcoming and inclusive environment for all guestsProvide personalized service to guests,...

  • Shift Supervisor | Guest Service Team Lead

    3 months ago

    Saint Louis, United States Ben & Jerry's Full time

    Job DescriptionJob DescriptionGuest Service Team Leader is our name for part time team members that have an eye for detail and leadership. These team members assist management with helping the business thrive while leadership may not be in attendance, ensuring that no one walks out unhappy. Guest Service Team Leader’s will report directly to a Hospitality...

  • Guest Advocate

    5 days ago

    St Louis, United States Target Full time

    Target - 25 Brentwood Promenade Ct [Retail Cashier / Customer Service / Team Member] As a Guest Advocate at Target, you'll: Create a welcoming experience by authentically greeting, every guest every time; Make a connection with guests by engaging in friendly and genuine conversation throughout each transaction; Welcome guests into self-checkout and provide...

  • Senior Guest Service Coordinator

    3 weeks ago

    Saint Paul, Minnesota, United States Bubbly Paws Full time

    Job OverviewSalary: $17-$18 plus tipsPosition: Lead Guest Service RepresentativeAre you passionate about dogs and providing exceptional service? If so, we have an exciting opportunity for you! As a Lead Guest Service Representative, you will play a vital role in creating a welcoming atmosphere for both our canine and human clients. This position requires a...

  • Senior Guest Service Coordinator

    3 weeks ago

    Saint Paul, Minnesota, United States Bubbly Paws Full time

    Job OverviewSalary: $17-$18 plus tipsPosition: Lead Guest Service RepresentativeAre you passionate about dogs and providing exceptional service? If so, we have an exciting opportunity for you! As a Lead Guest Service Representative, you will play a vital role in creating a welcoming atmosphere for both our furry guests and their owners. This position is...

  • Shelter Advocate

    3 days ago

    Saint Johnsbury, Vermont, United States North East Kingdom Community Action Full time

    Job Title: Advocate- ShelterJob Type: Full-timeDepartment: Community Based ServicesFLSA Status: Non-exemptHours/Weeks: Full Year, Full Time (1st Shift)Bargaining Unit Position: (Y/N): NoLevel: 2Hiring Range: $22.29NEKCA Mission Statement: To empower all generations in the Northeast Kingdom to grow, prosper, and thrive.Summary:Advocates at NEKCA build strong...

  • Senior Guest Service Coordinator

    3 weeks ago

    Saint Paul, Minnesota, United States Bubbly Paws Full time

    Job OverviewSalary: $17-$18 plus tipsPosition: Lead Guest Service RepresentativeAre you passionate about dogs and customer service? If so, this role may be perfect for you. As a Lead Guest Service Representative, you will play a vital role in shaping the first impression of our brand for both our human and canine clients. Your comfort around various dog...

  • Guest Services Representative

    2 weeks ago

    Saint Louis County, Missouri, United States The Westin St. Louis Full time

    About The Westin St. LouisThe Westin St. Louis is a premier downtown hotel that offers 263 oversized modern loft-style rooms and suites, 17,000 square feet of smart meeting space, and a convenient location near the MetroLink light rail system.We are committed to providing our associates with a positive and supportive work environment, offering full benefits,...

  • Guest Service Associate

    3 weeks ago

    St Louis, Missouri, United States FACE FOUNDRI Full time

    Guest Service Associate - Facial BarBecome a valued member of our team at FACE FOUNDRI, where we prioritize creating a warm and inviting atmosphere for our clientele. We seek enthusiastic individuals who are dedicated to delivering outstanding customer experiences at our facial bar.Exhibit superior customer service skills while adhering to company...

  • Guest Services Representative

    1 week ago

    Saint-Brieuc, Bretagne, United States Crescent Services Full time

    {"title": "Guest Services Agent", "description": "Job SummaryCrescent Services is seeking a skilled Guest Services Agent to join our team. As a Guest Services Agent, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our guests.Key ResponsibilitiesGreeting and Registration: Greet guests and complete the...

  • Guest Services Attendant

    3 weeks ago

    St Louis, Missouri, United States Marriott International, Inc Full time

    Position OverviewAs a Guest Services Attendant, you will play a vital role in ensuring a welcoming atmosphere for all visitors. Your primary responsibilities will include greeting guests, assisting with their luggage, and providing information about hotel amenities and local attractions.Key ResponsibilitiesWelcome and escort guests to their...

  • Guest Services Representative

    2 weeks ago

    Saint-Brieuc, Bretagne, United States Crescent Services Full time

    Job SummaryCrescent Services is seeking a highly skilled Guest Services Representative to join our team. As a Guest Services Representative, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our hotel guests.Key ResponsibilitiesGuest Registration and Check-out: Greet guests, complete registration process,...

  • Guest Services Coordinator

    3 weeks ago

    St Louis, Missouri, United States StepStone Hospitality Inc. Full time

    Position OverviewStepStone Hospitality Inc. is seeking enthusiastic, service-driven individuals to become part of our Front Office Team. If you thrive in a dynamic environment and enjoy assisting guests, this role is tailored for you.Key Responsibilities:Check in and allocate accommodations for guests.Provide room keys and orientation details to guests or...

  • Guest Services Representative

    3 weeks ago

    Saint-Brieuc, Bretagne, United States Crescent Hotels and Resorts Full time

    Job SummaryCrescent Hotels and Resorts is seeking a highly skilled Guest Services Agent to join our team. As a Guest Services Agent, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our guests.Key ResponsibilitiesGreet and Register Guests: Welcome guests and complete the registration process, including...

  • Guest Services Representative

    4 hours ago

    Saint-Brieuc, Bretagne, United States Crescent Services Full time

    Job SummaryWe are seeking a highly skilled Guest Services Agent to join our team at Crescent Services. As a Guest Services Agent, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our guests.Key ResponsibilitiesGreeting and Registration: Greet guests and complete the registration process, including...

  • Guest Service Agent

    1 month ago

    St Louis, United States Drury Hotels Full time

    Starting pay $17 - $19 per hour and up based on experience. We are looking for anyone with a warm and friendly manner in relating to and interacting with the public.Property Location:2 South 4th Street - St. Louis, Missouri 63102You belong at Drury Hotels.Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are...