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NCR POS Technical Consultant

3 months ago

Seattle, United States Siri InfoSolutions Inc Full time
Job DescriptionJob Description

NCR POS Technical Consultant

Location- Seattle, WA, USA (Hybrid)

12 months+

8-10 Years of work experience in NCR Retail Point of sale Technical Consulting/Engineering.

  • NCR POS advance store systems deployment, EOM changes, Testing, Development(.Net), Selenium, Load runner,
  • Troubleshoot and resolve hardware and software issues in a timely manner.
  • Kanban Agile methodology, Java, MSSQL Servers, .Net, Power shell, Scripting, Selenium, postman, Windows Task Schedulers.
  • Understanding and modifying existing code to fix bugs and implement changes.
  • Store, Register, ETS Server reboots and Validations.
  • MCM Logs, Splunk logs, Kibana logs.
  • Create, resolve primary production issues using Service now(Waypoint).
  • Creating defect in JIRA, Tender retail and NCR portals.
  • BVT, Smoke testing, Functional testing, Regression testing, End to End testing, BI E2E Testing, Sanity testing, performance testing, System integration testing,
  • working with POS system which has SIGUI, Flat Bed Scanner, handheld scanner, M440 Pin pad.
  • EOM Configuration
  • ETS tool.
  • Providing technical support, training, NCR POS related enquiries, guidance to the stores.
  • Doing periodic certifications security vulnerabilities, Software upgrades and upon validations.
  • Developing SQL queries, Store procedures using MSSQL server.
  • Jenkins, Gitlab.
  • .Net development
  • Confluence
  • Preparing SOPs, RCAs, User guides, Conducting trainings
  • Good experience automation tool Selenium and performance tool load runner

Tools:

Service Now, Jira, Jenkins, EOM, ETS, Rabbit MQ, Splunk alert, Datadog, Kibana logs, Store locator, VHQ, MCM logs, Retail product search, JFM, GitHub, Confluence, Jump server, AWS.

Testing:

Performance testing, Sanity testing, Build verification testing, Smoke testing, Functional testing, Regression testing, End to End testing, BI E2E Testing